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Customer Questions & Answers

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  • By Antonio Manuel Feb-09/2017 01:02:35

    Unas preguntas más, ¿de donde se envia la bascula? ¿cuanto suele tardar? ¿hay que pagar algún dinero extra como aduana o algo asi? Muchas gracias


    Hello Antonio,
    We ship it out from China.

    The estimated shipping time for registered shipping is 15-30 business days after we ship it out.

    The estimated shipping time for priority shipping is 7-15 business days after we ship it out.

    The estimated shipping time for expedited shipping is 3-7 business days after we ship it out.

    Unfortunately, taxes on all our products are subject to the local customs policy. The customer is solely responsible for customs tax and any other customs related charges if any exist. Please feel free to consult your local customs office for more details before ordering. Thank you for your inquiry.

  • By Joules Jan-16/2017 02:01:41

    How many kilos can handle?


    Hello Joules,

    It can handle 150kg.

  • By Domingos Santos Jan-13/2017 04:01:06

    How is the body fat calculated? just weight and height or is there current?


    Hello Domingos,

    Thank you for your inquiry.

    I am sorry it doesn't have these functions.

  • By lia Jan-11/2017 08:01:16

    How many person can use this scale for tracking the history using mi fit app?


    Hello lia,
    Usually it can be used for a family.

  • By Samuel Francisco Jan-04/2017 10:01:02

    Hello, Can you ship this product to Açores, Portugal by Priority Line? Best Regards Samuel Francisco


    Hello Samuel,

    Thank you for your inquiry.

    Yes,we can ship it to Portugal with Priority Line.

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