Customer Questions & AnswersAsk a question about this product
By ff Jun-19/2017 06:06:30
Hello, is it the Product Model Number : QTER01JY ? thank's
Thank you for your inquiry.
The product model number is QTER01JY.
Let me know if you need any help.
By Leonardo Jun-18/2017 10:06:14
Are this the Mi In-Ear Headphones Pro OR the Mi In-Ear Headphones Pro HD?
Thanks for your inquiry.
Please note that it is Original Xiaomi in-ear hybrid dual driver earphones
By Walter Jun-07/2017 11:06:00
Does one of the buttons skip songs? If yes, does it work on iOS devices? Thank you.
You can try to press the middle key or press the side keys in a long time.
It works on iOS devices.
By Rob Jun-06/2017 06:06:14
Hi good evening Can i control volume levels using the earphone buttons on every android marshmallow cell phones?
Yes , you can control volume levels using the earphone buttons on every android marshmallow cell phones.
By José Alfredo Jun-02/2017 09:06:04
Excuse me , I live in México, Do i need to pay customs duty??
If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.
For more details, please check your local customs website.
See our FAQ's here: http://www.gearbest.com/about/faq.html