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Customer Questions & Answers

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  • By ARTEM Jan-19/2017 03:01:22

    Can I charge my Xiaomi notebook air 13 with this powerbank (20000mAh 12v 1.5A)?


    Hello Customer,

    The answer is no.

    Mi notebook need 45W when charging, the powerbank can't reach it. It can charge the MacBook.

  • By Andrew Dec-17/2016 12:12:51

    Hi can i use my charger from samsung galaxy s6 for this powerbank and it will be fast charge work ??? sorry for my english


    Hello Andrew,
    You can use your charger from samsung galaxy s6.

    Support DC 5V / 2A, 9V / 2A, 12V / 1.5A quick recharging, it only needs 7 hours to be full charged, very time-saving for you.

    Thank you for your inquiry! Please feel free to ask further pre-sales questions.

  • By chloe Dec-08/2016 01:12:11

    hello I was wondering when are you guys going to restock this item? Thank you!


    Hello chloe,

    We expect the item will be back to our warehouse within 7-14 business days.

  • By yvonne Nov-23/2016 11:11:06

    Hi, Can the xiaomi 20000 charge a MacBook Pro (Retina, 13-inch, Mid 2014)?


    Hello yvonne,
    Compatible with iPhone 6S / 6 Plus, iPad, MacBook, Samsung Note 5 / S6 / S6 Edge / S6 Edge Plus, HTC M9, smartphone and Tablet PC.

    Yes it compatible with the Macbook.

    Let me know if you need any help.

  • By Demar Rillera Oct-16/2016 03:10:17

    When you have stock?


    Hello Demar
    This item is out of stock, sorry.
    Please consider the other items instead such as newest arrivals here and best deals here

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