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Customer Questions & Answers

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  • By ARTEM Jan-19/2017 03:01:22

    Question:
    Can I charge my Xiaomi notebook air 13 with this powerbank (20000mAh 12v 1.5A)?

    Reply::

    Hello Customer,

    The answer is no.

    Mi notebook need 45W when charging, the powerbank can't reach it. It can charge the MacBook.

  • By Andrew Dec-17/2016 12:12:51

    Question:
    Hi can i use my charger from samsung galaxy s6 for this powerbank and it will be fast charge work ??? sorry for my english

    Reply::

    Hello Andrew,
    You can use your charger from samsung galaxy s6.

    Support DC 5V / 2A, 9V / 2A, 12V / 1.5A quick recharging, it only needs 7 hours to be full charged, very time-saving for you.

    Thank you for your inquiry! Please feel free to ask further pre-sales questions.


  • By chloe Dec-08/2016 01:12:11

    Question:
    hello I was wondering when are you guys going to restock this item? Thank you!

    Reply::

    Hello chloe,

    We expect the item will be back to our warehouse within 7-14 business days.


  • By yvonne Nov-23/2016 11:11:06

    Question:
    Hi, Can the xiaomi 20000 charge a MacBook Pro (Retina, 13-inch, Mid 2014)?

    Reply::

    Hello yvonne,
    Compatible with iPhone 6S / 6 Plus, iPad, MacBook, Samsung Note 5 / S6 / S6 Edge / S6 Edge Plus, HTC M9, smartphone and Tablet PC.

    Yes it compatible with the Macbook.

    Let me know if you need any help.

  • By Demar Rillera Oct-16/2016 03:10:17

    Question:
    When you have stock?

    Reply::

    Hello Demar
    This item is out of stock, sorry.
    Please consider the other items instead such as newest arrivals here http://www.gearbest.com/new-products/ and best deals here http://www.gearbest.com/gadget-deals.html

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