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Home > > > 3D Printers, 3D Printer Kits

Customer Questions & Answers

Ask a question about this product
  • By Jorge Jun-25/2017 07:06:17

    Cuentan con algún adaptador de corriente para utilizarlo en un conector de USA?


    Hello Jorge,

    Yes,it also have an US plug of this item.

    Let me know if you need any further assistance.

  • By wrong parts Jun-23/2017 10:06:56

    So i have got the wrong peace what can i do now?


    Hello wrong
    For after sales issue, please go to our Support Center here:
    For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

  • By George Jun-20/2017 12:06:00

    I am interested in buying an Anet A8 Desktop 3D Printer Prusa i3 DIY Kit - EU PLUG PLASCOVER from your store. The product I would like to be shipped to Greece, however, customs control is high for me. There is a way of shipping through another European country so that the customs duty is not paid. Thank you in advance…


    Hello George,
    We are sorry this item not in stock in EU warehouse.

  • By Ben Jun-19/2017 11:06:47

    Can this product print with Nylon filament?


    Hello Ben,

    It supports Multiple 3D printing filament as below:

    ABS / PLA / Wood / Nylon PVA / PP / Luminescent

    Let me know if you need any help.

  • By andersontak Jun-16/2017 09:06:49

    Hello, I would like to know if there is any possibility of another method of sending this product to Brazil, because the freight price is currently inaccessible. thanks for listening.


    Hello andersontak,

    We provide the best price for international shipments available, even though we ship all our items from China.

    Kindly note that shipping fees are charged by the shipping company and not by Gearbest directly.

    Please take a look at our affordable shipping methods here:

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