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Customer Questions & Answers

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  • By Pietro Feb-15/2017 12:02:50

    Question:
    i want it, but is out of stock.. when does it wil be available again? thank you very much

    Reply::

    Hello Pietro,


    We regret that this item is unavailable for now. We can not sure when it would be available again. It depends on the customer's demand and the production of our vendor.

    We will try to replienish it as much as we can. Please add it to your favourite. While it is in stock, we will inform you via email.

    Thanks for your inquiry.

  • By Pietro Jan-22/2017 03:01:55

    Question:
    the type c port is only input or input and output (so you can charge a phone with a type c to type c cable)? thanks

    Reply::

    Hello Pietro,
    Yes it's both input and output.

  • By Salar Jan-21/2017 11:01:32

    Question:
    Hello, Is the Powerbank an official product of Xiaomi? And is it the newest Model of Powerbank? Does it support QuickCharge 3.0 and USB Type-C Input & Output? Best Regards Salar

    Reply::

    Hello Salar,

    It is an official product of Xiaomi.

    It is not the newest Model of Powerbank.

    It supports QuickCharge 3.0 and USB Type-C Input & Output.

  • By Dragos Jan-16/2017 03:01:41

    Question:
    Hi, do I have to pay custom duties and VAT on arrival? I live in Europe.

    Reply::

    Hello Customer,


    Taxs totally depends on the local customs policy. We don't know how much or do youcustoms office will charge it or not.

    The customer is solely responsible for customs tax and any other customs-related charges if exists. Please consult your local customs office for more details before placing the order.


  • By S Tan Jan-09/2017 10:01:13

    Question:
    Can it be used to charge the new 13 inch MacBook Pro Late 2016? Obviously it won't completely charge but will it slow down the drain during the laptops use?

    Reply::

    Hello S,


    Please kindly note it couldn't be used to charge the new 13 inch MacBook Pro Late 2016.

    Have a nice day.

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