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Home > > Smart Watches

Customer Questions & Answers

Ask a question about this product
  • By David Lucas Jun-23/2017 04:06:07

    Question:
    Comprei o produto de vocês em Dezembro de 2016, só o recebi em fevereiro. e agora a tela não aparece mais as informações. hora some e fica tudo preto, hora aparece, mas tem acontecido com mais frequencia a tela sumir. poxa, não tem nem um ano e já está dando problema. sou mto cuidadoso, não molho nem uso qdo vou mexer com algo perigoso. Como devo proceder?

    Reply::

    Hello David
    For after sales issue, please go to our Support Center here: http://support.gearbest.com/
    For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

  • By Rennan Jun-21/2017 03:06:25

    Question:
    Can i change music of my phone using this ?

    Reply::

    Hello Rennan,


    No, it does not support ths function.

    Thank you for your inquiry.

  • By buddy Jun-20/2017 02:06:40

    Question:
    Can you actually swim in it? IP67 doesn't really mean much more than washing your hands or getting water splashed on it.

    Reply::

    Hello buddy,
    Thanks for your inquiry.


    The IP67 waterproof allows the bracelet to be held in the water for a maximum of 30 minutes at a depth of 1 meter. ( Don't wear the bracelet when diving )

  • By Rafae Augusto da Silva Jun-20/2017 09:06:12

    Question:
    Is this product in stock or out of stock?

    Reply::

    Hello Rafae,


    This is a popular product, but we are happy to inform you that it is in stock and available to purchase today.

    Please feel free to order it.


  • By Rafae Augusto da Silva Jun-20/2017 09:06:11

    Question:
    Is this product avaliable?

    Reply::

    Hello Rafae,


    This is a popular product, but we are happy to inform you that it is in stock and available to purchase today.

    Please feel free to order it.


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