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Home > > Cell phones

Customer Questions & Answers

Ask a question about this product
  • By Sadullah özdemir Oct-09/2016 09:10:26

    hello, do you have transportation turkey? and you show the product as a gift?


    Hello Sadullah,

    We can ship it to turkey.

    Sorry, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.

  • By Alex Sep-17/2016 03:09:50

    Hello, I don´t see information about GERMAN language, you were talking about a "european version". Is german included? Cheers Alex


    Hello Alex,
    We are sorry the phone does not support german language.

  • By Pedro Sep-12/2016 12:09:19

    Does it come with the google play store?


    Hello Pedro,

    It doesn't come with google play store preinstalled, you need to download and install online when you get the phone please.

    Thanks for your attention.

  • By Ignacio Sep-11/2016 01:09:25

    Buen día, deseaba saber si este teléfono trabaja con LTE B4 o B28. Gracias.


    Hola Ignacio,

    Este teléfono no funciona con LTE B4, B28. Gracias por tu atención.

  • By leslie huerta Sep-07/2016 07:09:21

    They can make shipping to Mexico? how long would he take to arrive? if I send you to San Antonio or Texas Mcallen how soon arrive? Is there a guarantee?


    Hello leslie,

    1.We can ship to Mexico, usually, we ship everywhere in the world from the CN warehouse.

    2.We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
    Please refer to our shipping estimation below:
    A. Expedited Shipping: Around 3-7 business days to arrive.
    B. Standard Shipping: Between 7-10 business days to be delivered.
    C. Flat Rate Shipping: Between 10-25 business days to be received.
    For more shipping details

    3.It is with one year warranty(Gearbest). Please kindly review our warranty here :
    Any issue you can feel free to contact us from your order, we will settle your issue.

    Thanks for your attention.

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