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Home > > Cell phones

Customer Questions & Answers

Ask a question about this product
  • By João Apr-20/2017 01:04:38

    Question:
    como posso enviar para portugal pelo armazem hk sem pagar alfandega

    Reply::

    Hello João,


    If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.


    For more details, please check your local customs website.

    See our FAQ's here: http://www.gearbest.com/about/faq.html


  • By Gonçalo Mar-05/2017 10:03:41

    Question:
    Does it come with android? and play store?

    Reply::

    Hello Gonçalo,

    This phone comes with the system of MIUI 7 ( base on Android 6.0 ).


    You need to install the Google Store and others google applications by yourself after receiving it if you order this item.


    Please feel free to contact us if you have any questions.


  • By Baajis Mar-03/2017 02:03:07

    Question:
    In the product details is stated that The ROM on this Phone supports OTA. In the Q/A same is asked and answer was that no support for OTA. Which one is correct?

    Reply::

    Hello Baajis,


    The ROM on this Phone supports OTA and is multi language.

    Thanks for your inquiry.

  • By Frank Mar-03/2017 01:03:12

    Question:
    In the product description the OTA is supported. You say in your answers OTA in not supportet. What is correct? Multilanguage in this phone is really without german? Thanks a lot!

    Reply::

    Hello Frank,


    The ROM on this Phone supports OTA and is multi language.

    Please check the language of this item here:

    Bahasa Indonesia, Bahasa Melayu, English, Spanish, French, Portuguese, Vietnamese, Turkish, Russian, Ukrainian, Hebrew, Arabic, Hindi,Bengali, Burmese,Thai, Telugu,Tamil, Korean, Traditional/Simplified Chinese

    It does not support German language.

    Thanks for your inquiry.

  • By nick Feb-25/2017 04:02:00

    Question:
    greek language ist not supported

    Reply::

    Hello nick,


    Thank you for your inquiry.

    Sorrt it doesn't support Greek language.

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