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Customer Questions & Answers

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  • By Aldo Feb-14/2017 03:02:20

    Question:
    Is it Nickel-Free? Thank you.

    Reply::

    Hello Aldo,
    Material: Stainless Steel

    There is no Nickel


  • By T Jan-24/2017 09:01:05

    Question:
    Hi. How can I set Miband 2?

    Reply::

    Hello T

    Thank you for your inquiry.

    This is just a watch band;

    You do not need to set anything.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • By Jim Jan-13/2017 01:01:08

    Question:
    Order W1612151356407089 where is it? My goods have not arrived yet!

    Reply::

    Hello Jim,
    This item was shipped out on Dec 17 and now it's still on the way to your address.

    We are fully responsible for making sure your parcel will reach you.

  • By Viktor Dec-20/2016 05:12:55

    Question:
    Hello! Can this bracelet length adjustable? how to do it? Thank you

    Reply::

    Hello Viktor,

    Thank you for your inquiry.

    The bracelet length can be adjustable, it is easy, you can contact us if you don't know how to adjust it after you receive it.

  • By Thiago Nov-01/2016 05:11:19

    Question:
    Hello, I bought it together with the watch to save but there wasn't option to choose the colour. If it was not specified, wich colour I will receive? I prefer black if still possible to choose. Regards

    Reply::

    Hello Thiago,

    http://www.gearbest.com/smartwatch-accessories/pp_372602.html?wid=21 Black

    http://www.gearbest.com/smartwatch-accessories/pp_369534.html?wid=21 Silver

    http://www.gearbest.com/smartwatch-accessories/pp_369535.html?wid=21 Rose Gold


    Let me know if you need any help.


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