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Home > > > > Robot Vacuum

Customer Questions & Answers

Ask a question about this product
  • By sanet Apr-08/2017 09:04:55

    Question:
    Dear Seller. It is possible to send the item to Canary Islands, in Spain?. I asked it because in other's orders, (I mean, in other things that I bought from others webpages) I had problems with that and the seller canceled my order and did not send the item to me. Best regards.

    Reply::

    Hello sanet,


    Thank you for your inquiry.

    Yes,we can ship it to Canary Islands Via Expedited Shipping.

  • By Marc Feb-17/2017 04:02:53

    Question:
    How does the cleaner know that it is finished? I had the experience that is cleaning and cleaning forever! Is it cleaning until the battery is empty and goes back to the charging station? Thank you!

    Reply::

    Hello Marc


    Thank you for your inquiry.

    It will sweep until no charge back

    It will generally take the sweep about 90 minutes to clean your room.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • By KESSLER Feb-16/2017 05:02:58

    Question:
    Is a EU PLUG inside? I can´t find this information. i placed already an order. i need fast help.

    Reply::

    Hello KESSLER,


    We will send an adaptor according to the order's country of delivery.

    Thanks for your inquiry

  • By Bernd Feb-16/2017 05:02:13

    Question:
    Hi, is there a EU Plug inside , or do we need a adapter? regards from Germany

    Reply::

    Hello Bernd,


    Thank you for your inquiry.

    Yes,please rest assured we will send an adapter to you according to the country in your address.


  • By eldawido Feb-13/2017 02:02:28

    Question:
    Is there available EU plug or only the chinese plug + dangerous adapter we've seen from time to time?

    Reply::

    Hi eldawido,


    Thank you for your inquiry.

    We will offer you the EU adapter with your order.

    Have a nice day!

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