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  • By Tarun Gupta Feb-21/2017 06:02:33

    Question:
    Hi all, Is the charger and Battery compatible in INDIA. If the Charger provided by Mi does not work ,Can i use any other Charger in INDIA . the reason i am asking is : in INDIA we have 220 V power supply . Does this charger is compatible and battery? Tarun Gupta

    Reply::

    Hello Tarun,
    It works in India.

  • By Mr David Feb-17/2017 03:02:29

    Question:
    Hi GearBest Team, Do you have any dates for when other keyboard character models will be available? I'm interested in a Spanish Keyboard... Though I'm sure others here are interested in other European / Cyrillic languages: Please share any roll out dates for these. Many Thanks x.

    Reply::

    Hello Mr


    Thank you for your inquiry.

    Thank you for your kind advice, We will report this opinion to our colleagues and make a better change in the future.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • By Ramirez Vasquez Feb-16/2017 02:02:39

    Question:
    why dont you use free shipping with a low cost ship service? , in all countries we have to pay taxes if we use expedity shipping (DHL, UPS ,etc)

    Reply::

    Hello Ramirez


    Thank you for your inquiry.

    http://www.gearbest.com/about/shipping-methods.html, please feel free to refer to the shipping methods by this link.

    For the shipping fee, feel free to check it when you are at check out.

    We are sorry that the shipping fee is decided by the shipping company.

    Unfortunately, Tax totally depends on the local customs policy. The customer is solely responsible for customs tax and any other customs-related charges if exists. Please consult your local customs office for more details before placing the order.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • By cesar Feb-16/2017 03:02:34

    Question:
    Hi, ¿Can customs stop the product and claim taxes?¿What is the guarantee of the product in Spain? Thank you very much

    Reply::

    Hello cesar
    Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html


    Unfortunately, taxes on all our products are subject to the local customs policy. The customer is solely responsible for customs tax and any other customs related charges if any exist. Please feel free to consult your local customs office for more details before ordering. Thank you for your inquiry.

  • By Lars Feb-14/2017 02:02:25

    Question:
    Hello Gearbest! >HDMI Output: Designed with standard HDMI slot, supporting 4K output and easy to show PPT, you can connect it to TV, monitors or projectors, creating your personal home theater Which cable i need for 4K Output? I only get 1920x1080.

    Reply::

    Hello Lars,

    Thanks for your inquiry.

    You can check this one:

    http://www.gearbest.com/cables-connectors/pp_314989.html?wid=21

    Normally, the TYPE-A cable will be compatible.

    Thank you for your attention.







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