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Customer Questions & Answers

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  • By Thomas Jan-17/2017 07:01:06

    Question:
    Greetings, i want to ask if it's possible to send from HK warehouse with EMS and an invoice with the product?

    Reply::

    Hello Thoma1

    The shipping method depends on the item and destination country.

    When you check out, you will see find that option.

    Thanks for understanding.


  • By anton Jan-16/2017 01:01:05

    Question:
    Hello, when will you have mi air with i7? Will i may to upgrade this notebook?

    Reply::

    Hello anton,


    Thank you for your inquiry.

    Thank you for your kind advice, We will report this opinion to our colleagues and make a better change in the future.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • By GUSMAR pires lage junior Jan-16/2017 06:01:42

    Question:
    Is there support for the Portuguese language, specifically, Brazilian Portuguese?

    Reply::

    Hello GUSMAR,

    Thank you for your inquiry.

    Languages: Windows OS is built-in Chinese and English, and other languages need to be downloaded by WiFi.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • By Oliveira Jan-15/2017 02:01:13

    Question:
    Hello, Will there ever be stock in the EU warehouse? for both this and the 12.5'. Thank you

    Reply::

    Hello Oliveira,
    This item is only in our China warehouse.

  • By Zuzanna Jan-15/2017 07:01:43

    Question:
    May I change the language of Windows (I would rather english, not chinesee)?

    Reply::

    Hello Zuzanna
    If you purchase Xiaomi Air 13 pre-installed with Windows 10 Home Chinese version, you should pay attention on when you change the language, some settings cannot be changed to English. Thanks for your support.

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