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Customer Questions & Answers

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  • By Richard Mar-23/2017 08:03:11

    Question:
    The device is currently out of stock. Will it be available again?

    Reply::

    Hello Richard,

    Due to the supplier issues, the black one can not be sold out on our site anymore.

    How about this one: http://www.gearbest.com/cell-phones/pp_569348.html?wid=21


  • By tomas Dec-19/2016 09:12:44

    Question:
    hola este modelo es edición internacional, funciona en España lleva la MIU8,se actualiza via ota.

    Reply::

    Hello tomas,
    It is International Version and unlocked for worldwide use.

    It comes with MIUI7 amd supports OTA, but you can update it when receiving it.

    Thank you for your inquiry! Please feel free to ask further pre-sales questions.



  • By Samuele Nov-14/2016 03:11:54

    Question:
    Where can I buy a cover compatible with this mobile phone international version?

    Reply::

    Hello Samuele,
    http://www.gearbest.com/cases-leather/pp_519576.html Here is the link for your convenience.

  • By Mohammad Nov-13/2016 06:11:26

    Question:
    How much time time it will take to ship in OMAN

    Reply::

    Hello Mohammad,
    Generally it can be shipped within 3-7 business days after the payment. The exact processing time varies depending on the item.
    Please refer to our shipping estimation below:
    1) Expedited Shipping: 7-15 working days
    2) Registered Air Mail:10-25 working days
    3) Unregistered Air Mail:13-30 working days

    4) Priority Line : 7 - 15 working days(Only for partial countries)
    Learn more information about shipping from http://www.gearbest.c om/about/shipping-methods.html

  • By Umed Nov-12/2016 04:11:50

    Question:
    when the phone can be delivered to Tajikistan?

    Reply::

    Hi Umed,


    Here is the shipping details to Tajikistan.

    Flat Rate Shipping 10 - 45 business days FREE SHIPPING

    Expedited Shipping 3 - 7 business days $18.34

    Thanks so much for your attention.

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