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Home > > > Laptops

Customer Questions & Answers

Ask a question about this product
  • By Rob Jacobs Apr-23/2017 01:04:49

    Question:
    Hi you mention that this laptop runs Android as well. So does it have a dual operating system or not and can use my usual android apps as well?

    Reply::

    Hello Rob,
    Thanks for your inquiry.

    OS: Windows 10

  • By Ricardo Duarte Mar-24/2017 02:03:18

    Question:
    The keyboard is European or Chinese version?

    Reply::

    Hello Ricardo,


    It is European version.

    Let me know if you need any help.

  • By martha longas Mar-19/2017 08:03:00

    Question:
    Hello i want to know about capacity storage , is just 64 gb? I need more memory thanks

    Reply::

    Hello martha
    The item with 4GB RAM and 64G ROM.TF card is up to 128GB (not included).

  • By Sergey Mar-09/2017 03:03:42

    Question:
    Hi, i am from Ukraine. I want to know, which price you declare on the parcel before shipping? I want to know whic sum i will pay for customs, or i can avoid this confuse. Allowable sum for ukraine customs is 150 euro. Thanks

    Reply::

    Hi Sergey,

    Thank you for contacting Gearbest.com.

    In accordance with customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.

    Unfortunately, we have no control over these regulations and potential import duties.


    To know more about tax, please review to our F.A.Q and terms & conditions in the links below:

    http: http://www.gearbest.com/about/faq.html

    http: http://www.gearbest.com/about/terms-and-conditions.html

    We sincerely appreciate your understanding in this matter and wish to apologize for any inconvenience caused.


  • By José Pinto Mar-06/2017 04:03:42

    Question:
    The Keyboard is also in this package?

    Reply::

    Hello José,


    Yes, it is included.

    Thanks for your inquiry.

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