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Customer Questions & Answers

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  • By Daniele Mar-23/2017 04:03:00

    Question:
    Stò cercando un telefono che costi poco e che sia buono, questo prodotto ha un ottimo rapporto qualità prezzo, mi interessa, però non riesco a capire se ha la lingua italiana, potete darmi una risposta? Ha La lingua italiana ? Grazie in anticipo.

    Reply::

    Hi Daniele,

    No, it can not support Italian.


  • By dave Mar-20/2017 02:03:33

    Question:
    does it come with tracking number?

    Reply::

    Hello dave,


    Thank you for your inquiry.

    Yes,most shipping methods have tracking number,except flat rate shipping/unregistered air mail/surface mail.


  • By Valdyr Mar-18/2017 11:03:33

    Question:
    Boa tarde, esse produto tem garantia e como posso usar a garantia caso precise. Obrigado

    Reply::

    Hello Valdyr
    Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

  • By richard marasco Mar-16/2017 04:03:24

    Question:
    Is this phone the 6" screen and is the phone factory unlocked for service with any carrer. (metro pcs)

    Reply::

    Hello richard
    Unlocked For Worldwide use.Please ensure local area network is compatible for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

  • By Maicon Mar-15/2017 05:03:27

    Question:
    Boa noite! Eu gostaria de realizar uma nova compra, porém gostaria de pertgunta se vocês podem enviar o produto embrulhado num plastico bolha ou dentro de uma caixa com isopor, para diminuir o risco de danos ao produto. Good evening! I would like to make a new purchase, but I would like to ask if you can send the wrapped product in a plastic bubble or in a box with styrofoam, to reduce the risk of damage to the product.

    Reply::

    Hello Maicon,
    Sorry it can not be controlled as it is shipped by another related Dept and they have their own shipping packet of the item.

    Thanks for your inquiry.


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