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Home > > Cell phones

Customer Questions & Answers

Ask a question about this product
  • By claudemir May-21/2017 06:05:13

    Question:
    Please, can you send this leather case together with the device?

    Reply::

    Hello claudemir,


    Package Contents:

    Cell Phone: 1
    Power Adapter: 1
    USB Cable: 1
    Back Case : 1
    English Manual : 1
    SIM Needle: 1


  • By João Vinícius May-20/2017 10:05:51

    Question:
    This cell phone has in the Portuguese Brazil language?

    Reply::

    Hello, João

    Thank you for the inquiry.

    The item support Portuguese (Brazil).

    Please feel free to contact us if you have additional questions.

  • By Matheus Cherve May-20/2017 09:05:09

    Question:
    Este telefone celular é resistente à água e poeira? Is this cell phone resistant to water and dust?

    Reply::

    Hello Matheus ,


    The item is not waterproof. Therefore it can't be resistant to water and dust.

  • By Matheus Cherve May-20/2017 09:05:09

    Question:
    Is this smartphone resistant to water and dust? Este telefone celular é resistente à água e poeira?

    Reply::

    Hello Matheus ,


    It should not be a waterproof one. Therefore it cannot be resistent to water and dust.

  • By dobraieojic May-18/2017 04:05:25

    Question:
    Hi. Can be sent "as gift" with zero value on the invoice and the other documents? It' important for me do not show any price in papers.

    Reply::

    Hello dobraieojic,

    Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience.


    We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.


    Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html


    If you have any more questions please feel free to contact us.


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