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Home > > Cell phones

Customer Questions & Answers

Ask a question about this product
  • By cesar rodrigues May-27/2017 02:05:18

    Question:
    Hello would you like to know if it comes with global rom ah or is shopp rom?

    Reply::

    Hello cesar,
    Please be assured it is global rom as it is global version.

  • By Carlos Gonçalves May-22/2017 03:05:44

    Question:
    Bom dia. Uma questão. Esta versão global do smartphone vem com portugues de Portugal? Obrigado

    Reply::

    Hello Carlos,


    There is only portuguese for Brazil.


  • By Eduardo May-21/2017 05:05:57

    Question:
    I'm liable to pay taxes in Portugal ? If you buy HK WAREHOUSE what option should I choose when shipping?

    Reply::

    Hello Eduardo,


    If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.


    For more details, please check your local customs website.

    See our FAQ's here: http://www.gearbest.com/about/faq.html


  • By WILLIAM ROSS May-20/2017 10:05:53

    Question:
    Does not come with the case and screen. You have it for sale.

    Reply::

    Hello WILLIAM,


    Cell Phone: 1
    Power Adapter: 1
    USB Cable: 1
    SIM Needle: 1

  • By GBNikay May-19/2017 08:05:22

    Question:
    Hello, Is this the Global / International Version ? Is it possible to know what are the network 4G does this device support ? Same 4G support for 4Gb / 64 Gb version than 6 Gb / 128 Gb version ? It is a bit complicated, I don't really understand the product information, thank you.

    Reply::

    Hello GBNikay,

    1.It is an International Version.


    2.Here is its compatiable Network:


    2G: GSM B2/B3/B5/B8
    CDMA: CDMA: BC0
    3G: WCDMA B1/B2/B5/B8
    TD-SCDMA: TD-SCDMA B34/B39
    4G: FDD-LTE B1/B3/B5/B7
    TDD/TD-LTE: TD-LTE B38/B39/B40/41


    Please check the above network information and open the below link to ensure if your local area network is compatible this phone: http://maps.mobileworldlive.com/


    3.Its RAM is 4GB and its ROM is 64GB.

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