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Home > > Tablet PCs

Customer Questions & Answers

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  • By Peter Becker Jul-09/2017 01:07:40

    Hallo, is it posible to get a Hi13 with Dual OS (Win 10 and Android) Tks Peter Becker


    Hello Peter,

    Currently there is no dual OS version for this model.

    Thank you for your inquiry.

  • By Igor Jun-16/2017 07:06:34

    Why do not you send it to Brazil? I want to buy :(


    Hello Igor,

    I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time.

    We will aim at improving this as soon as possible.

    Please kindly check out our other available items here:

    Grab our best deals here:

  • By Chris Jun-09/2017 12:06:22

    Battery Capacity(mAh): 7.4V / 5000mAh. In the video and many reviews online said 10.000 mAh but here it is described 5000 mAh. Which is correct?


    Hello Chris,
    Thanks for your inquiry.

    Please note that it is 5000mAh

  • By sanny Jun-09/2017 11:06:06

    box pack built in keyboard and styles pen ?


    Hello sanny,
    Thanks for your inquiry.

    Note: The stylus and keyboard in the pictures are not included.

  • By Lei Jun-03/2017 05:06:31

    hi, does this product provide plug for New Zealand? I haven't seen any option for NZ plug.


    Hello Lei,

    Thanks for your inquiry.

    We will send an adapter with all our products according to the order's country of delivery.

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