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Customer Questions & Answers

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  • By Lil Jan-08/2017 09:01:45

    Question:
    Did this phone unlock SIM? I'm from Vietnam.

    Reply::

    Hello Lil,

    It is unlocked and can be used in your country.

  • By Giuseppe Jan-08/2017 11:01:01

    Question:
    Salve ma se faccio il pagamento della spedizione veloce pagando il supplemento che non è poco mi arriva entro sette giorni o è lo stesso con L'Espresso Italia??

    Reply::

    Hello Giuseppe,

    Total Delivery Time = Processing Time + Packaging Time + Shipping Time

    We will need approximately 3-5 business days to arrange shipment of your order.

    For small quantity orders,the processing time is 1-3 business days while large quantity order may require a few days more.

    The exact shipping time depends on the shipping method you choose and the country you come from.

    1)Unregistered Air Mail:15 - 30 business days

    2)Registered Air Mail:7 - 30 business days

    3)Priority Line:7 - 15 business days

    4)Expedited Shipping:3-10 business days by DHL/EMS/IB.

    Please note that the above shipping times are for guidance only


  • By federico Jan-07/2017 08:01:43

    Question:
    SALVE,VORREI ACQUISTARE QUESTO TELEFONO, SPEDITE IN ITALIA? ESISTE ANCHE UNA SPEDIZIONE VELOCE?

    Reply::

    Ciao federico

    Siamo in Cina e spediamo articoli di tendenza in tutto il mondo!


    Generalmente spedito entro 3-7 giorni lavorativi dopo il pagamento. L'esatta tempo di elaborazione varia a seconda del prodotto.

    Si prega di consultare la nostra spedizione di stima di seguito:

    1) tempo di Spedizione: 3-7 giorni lavorativi

    2) non Registrati Aria Posta Raccomandata:10-40 giorni lavorativi

    3) Priorità di Linea : 5 - 25 giorni lavorativi(Solo parziale paesi)

    Saperne di più informazioni su di spedizione da http://www.gearbest.com/about/shipping-methods.html


  • By Ben Jan-03/2017 02:01:13

    Question:
    Does this phone support English Language ???

    Reply::

    Hello Ben,

    It supports English.

    Thanks for your attention.

  • By AzzyGoH Dec-23/2016 09:12:18

    Question:
    Does the phone fit in Galaxy S7 Edge phone cases or are there cases available specifically for this phone?

    Reply::

    Hello AzzyGoH,

    It will fit Galaxy S7 only.

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