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Home > > Cell phones

Customer Questions & AnswersAsk a question

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  • Product information (0)
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  • Q

    Could you please tell me if this product will be in stock again? If yes, when will that be?

    By PPTV 7 stock status Apr-09/2017 08:04:02

    A

    Hello PPTV,


    Thank you for your inquiry.

    The item has been stopped producing.

    I am sorry to tell you that the date of stock is uncertain now.

    Check out our brand new products here: http://www.gearbest.com/new-products/

    Grab our best deals here: http://www.gearbest.com/gadget-deals.html


  • Q

    Has it FM radio, because on a review someone stated that ther is no icon to listen FM radio. Do we have to use internet connection to listen to radio?

    By Jorge Silva Feb-17/2017 12:02:42

    A

    Hello Jorge


    Thank you for your inquiry.

    Yes, you are right.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    Please I can' t find ITALY EXPRESS shipping method (with NO Customs Fees) Can you please explain ho to place my order from Italy without tax&fees? Thanks, Alberto PS I also have a Kimovil 13 % discount Coupon

    By Alberto Feb-11/2017 04:02:47

    A

    Hello Alberto I have checked it for you, because the limit shipping method. We will improve it as soon as possible.

    Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies.
    For more details: http://www.gearbest.com/about/faq.html

  • Q

    Dear Sir Please inform me about the SAR VALUE for this smartphone Thanks in advance

    By b Feb-06/2017 06:02:38

    A

    Hello b,
    It is 483.71 SAR.

  • Q

    please let me know if in on the back the silver is metal as material or just plastic with metal color

    By MARIA Feb-05/2017 11:02:19

    A

    Hello MARIA,
    The back is in silver.

    It is metal.

  • Q

    please this phone has radio fm;

    By θεοδωροσ Feb-05/2017 04:02:26

    A

    Hello θεοδωροσ,
    Yes it has FM function

  • Q

    Hello.You have what version or pptv 7 pptv 7S???

    By anatoliy Feb-03/2017 09:02:03

    A

    Hello anatoliy,
    It is pptv 7 .

    Thanks for your inquiry.


  • Q

    my research on pptv7 indicates this item has a ringer problem has this been corrected, also the email you sent me has a price of $108.99 but when i try to order this item the price comes up as $133.71 please explain.

    By arthur Feb-02/2017 07:02:48

    A

    Hello arthur,

    Thank you for your inquiry.

    Please refer to the price shown on the item page.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    Can you tell me please if this phone has the sabre 9018 dac in audio section? Please can you tell me the difference with king 7s and if you sell this (7s)?

    By elgol Feb-02/2017 02:02:46

    A

    Hello elgol

    Thank you for your inquiry.

    1.It has no sabre 9018 dac this audio chip;

    2, PPTV and PPTV7S are the same in appearance, 7S in the country have naked eye 3D features, but out of a single brush finished after the multi-language package does not come out.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    suport greek language?

    By chrismourat Jan-31/2017 06:01:48

    A

    Hello chrismourat,
    Yes, it does.

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