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Customer Questions & Answers

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  • By Antonino Mar-16/2017 06:03:12

    Question:
    Se compro il prodotto dalla warehouse EU la tastiera è compresa nel prezzo?

    Reply::

    Hello Antonino
    For this item, there is no keyboard in hte package contents.

    The EU warehouse just charge more shipping fee than CN warehouse.

  • By Juan Mar-15/2017 11:03:44

    Question:
    I see that Active Stylus, for Teclast Tbook 16 Power or X5 Pro is Out of stock now. Is there any possibility to have availability into next weeks? What kind of plug type is Charger?

    Reply::

    Hello Juan,

    We will send an adaptor according to the order's country of delivery.

    Yes, we have stock, please feel free to order it.
    Best Regards

  • By M Pisano Mar-13/2017 03:03:37

    Question:
    Can you confirm that the not included keyboard is available to order from the EU warehouse?

    Reply::

    Hello M,
    I am so sorry that the keyboard is only available for sell in China warehouse.

    Hope you enjoy shopping in Gearbest.


  • By Victor Mar-11/2017 07:03:22

    Question:
    Does the tablet come with qwerty keyboard and stylus?

    Reply::

    Hello Victor,
    No, the keyboad and stylus in the pictures are not included and you need to buy them separately.

    http://www.gearbest.com/tablet-accessories/pp_436298.html


  • By Mark Mar-05/2017 02:03:56

    Question:
    Can you tell me if N.Z customs will want to import tax this please? Does price include shipping?

    Reply::

    Hello Mark,
    Unfortunately, taxes on all our products are subject to the local customs policy. The customer is solely responsible for customs tax and any other customs related charges if any exist. Please feel free to consult your local customs office for more details before ordering. Thank you for your inquiry.

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