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Home > > Cell phones

Customer Questions & Answers

Ask a question about this product
  • By ben Jun-25/2017 10:06:02

    Hello. I live in France and I would like to know which option I have to choose: global option or international option? Can you also tell me if the AC adapter is compatible with the French plugs? Does the telephone have the French language? thank you


    Hello ben,

    We suggest you choose Global version because it has Band 20.

    This phone comes with an EU plug.

    Thank you for your inquiry.

  • By Gustavo Jun-22/2017 08:06:56

    Hi there, Is there possible you guy declaire a price less than the real ? This way maybe I wont pay for customs taxes ans fees.


    Hello, Gustavo

    Thank you for the inquiry.

    Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience.

    Please refer to our shipping and handling terms and conditions, here:

    Please feel free to contact us if you have additional questions.

  • By lucas neves Jun-22/2017 12:06:13

    quanto tempo leva para o produto chega aqui no brasil em media ? e qual o tempo em outros países?


    Hello lucas,

    We ship from China.

    Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

    Please refer to our shipping estimations below:

    1) Expedited Shipping: 3-7 business days

    2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

    3) Priority Line: 5-25 business days (Only available for certain countries)

    Learn more information about our shipping methods here:

  • By Boris Lišnjić Jun-19/2017 08:06:06

    Hello! I'm wondering if the device has the Croatian language in the settings?


    Hello Boris,

    We are sorry to tell you this phone does not have the Croatian Language.

    The language it supports:

    Indonesian, Malay, German, English, Spanish, French, Italian, Lithuanian, Hungarian, Polish, Portuguese, Romanian, Slovenian, Vietnamese, Turkish, Czech, Greek, Russian, Serbian, Ukrainian, Armenian, Hebrew, Urdu, Arabic, Persian, Amharic, Hindi, Thai, Burmese, Korean, Japanese, Traditional/Simplified Chinese

  • By Marlon Jun-18/2017 05:06:02

    Is it compatible to HSPA+ 900Mhz Network?


    Hello Marlon,
    Thanks for your inquiry.

    There is no HSPA+ 900Mhz Network.

    Please note that it has B7.

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