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Home > > Cell phones

Customer Questions & Answers

Ask a question about this product
  • By ben Jun-25/2017 10:06:02

    Question:
    Hello. I live in France and I would like to know which option I have to choose: global option or international option? Can you also tell me if the AC adapter is compatible with the French plugs? Does the telephone have the French language? thank you

    Reply::

    Hello ben,


    We suggest you choose Global version because it has Band 20.

    This phone comes with an EU plug.

    Thank you for your inquiry.


  • By Gustavo Jun-22/2017 08:06:56

    Question:
    Hi there, Is there possible you guy declaire a price less than the real ? This way maybe I wont pay for customs taxes ans fees.

    Reply::

    Hello, Gustavo

    Thank you for the inquiry.

    Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience.

    Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html

    Please feel free to contact us if you have additional questions.


  • By lucas neves Jun-22/2017 12:06:13

    Question:
    quanto tempo leva para o produto chega aqui no brasil em media ? e qual o tempo em outros países?

    Reply::

    Hello lucas,


    We ship from China.

    Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


    Please refer to our shipping estimations below:

    1) Expedited Shipping: 3-7 business days

    2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

    3) Priority Line: 5-25 business days (Only available for certain countries)


    Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


  • By Boris Lišnjić Jun-19/2017 08:06:06

    Question:
    Hello! I'm wondering if the device has the Croatian language in the settings?

    Reply::

    Hello Boris,

    We are sorry to tell you this phone does not have the Croatian Language.


    The language it supports:


    Indonesian, Malay, German, English, Spanish, French, Italian, Lithuanian, Hungarian, Polish, Portuguese, Romanian, Slovenian, Vietnamese, Turkish, Czech, Greek, Russian, Serbian, Ukrainian, Armenian, Hebrew, Urdu, Arabic, Persian, Amharic, Hindi, Thai, Burmese, Korean, Japanese, Traditional/Simplified Chinese

  • By Marlon Jun-18/2017 05:06:02

    Question:
    Is it compatible to HSPA+ 900Mhz Network?

    Reply::

    Hello Marlon,
    Thanks for your inquiry.


    There is no HSPA+ 900Mhz Network.

    Please note that it has B7.

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