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Customer Questions & Answers

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  • By Rodrigo Jan-15/2017 11:01:55

    tem função de music play ?


    Hello Rodrigo,

    Thank you for your inquiry.

    It does not support music function.

    Thank you, Let me know if you need any help.

    Have a nice day!

  • By Chris Jan-07/2017 12:01:27

    Hi! Does the App which is available for the No.1 F1 Heart Rate Monitor Smart Bracelet support German or English language? The pictures just show Chinese letters? Greez Chris


    Hello Chris,
    Language: English,French,German,Italian,Japanese,Russian,Simplified Chinese,Spanish,Traditional Chinese,Ukrainian

    You can search the name called "X-RUN" in the Google Play or App Store to download the APP, open your new sports life

  • By Antonio Jan-02/2017 11:01:31

    Hi Could I set up a heart rate alarm in the device NO.1 F1 Heart Rate Monitor Smart Bracelet? if so, then how works... does it always requires a BT connection?


    Hello Antonio,

    Not real-time heart rate measurement.

    Only point to open the heart rate measurement.

    Thanks for your inquiry.

  • By blendi Dec-30/2016 01:12:32

    friend, I ask them to address what we play store to connect with Bluetooth and change data pm


    Hello blendi,

    Please scan the instructions on the two - dimensional code and download the APP then connect the phone.

    You can check instructions on the package.

    Time is synchronized with the phone.

    Thanks for your interest.

  • By Alex Dec-30/2016 11:12:58

    Каким образом данный продукт поддерживается OS Android 4.0 и выше? Однако почему-то приложение для данного гаджета определено для OS 4.3. и выше


    Hello Alex,

    Thank you for your inquiry.

    Please check the information here: Support Android 4.0, iOS 8.0 and above systems

    Please feel free to contact us if further questions.

    Thank you for your attention.

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