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Customer Questions & Answers

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  • By Rodrigo Jan-15/2017 11:01:55

    Question:
    tem função de music play ?

    Reply::

    Hello Rodrigo,

    Thank you for your inquiry.

    It does not support music function.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • By Chris Jan-07/2017 12:01:27

    Question:
    Hi! Does the App which is available for the No.1 F1 Heart Rate Monitor Smart Bracelet support German or English language? The pictures just show Chinese letters? Greez Chris

    Reply::

    Hello Chris,
    Language: English,French,German,Italian,Japanese,Russian,Simplified Chinese,Spanish,Traditional Chinese,Ukrainian

    You can search the name called "X-RUN" in the Google Play or App Store to download the APP, open your new sports life

  • By Antonio Jan-02/2017 11:01:31

    Question:
    Hi Could I set up a heart rate alarm in the device NO.1 F1 Heart Rate Monitor Smart Bracelet? if so, then how works... does it always requires a BT connection?

    Reply::

    Hello Antonio,

    Not real-time heart rate measurement.


    Only point to open the heart rate measurement.

    Thanks for your inquiry.


  • By blendi Dec-30/2016 01:12:32

    Question:
    friend, I ask them to address what we play store to connect with Bluetooth and change data pm

    Reply::

    Hello blendi,

    Please scan the instructions on the two - dimensional code and download the APP then connect the phone.

    You can check instructions on the package.

    Time is synchronized with the phone.

    Thanks for your interest.

  • By Alex Dec-30/2016 11:12:58

    Question:
    Каким образом данный продукт поддерживается OS Android 4.0 и выше? Однако почему-то приложение для данного гаджета определено для OS 4.3. и выше

    Reply::

    Hello Alex,

    Thank you for your inquiry.

    Please check the information here: Support Android 4.0, iOS 8.0 and above systems

    http://prntscr.com/dpzq9h

    Please feel free to contact us if further questions.

    Thank you for your attention.


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