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Home > > Cell phones

Customer Questions & Answers

Ask a question about this product
  • By Weverton García Apr-03/2017 07:04:12

    Question:
    Good day GearBest I wanted to know if you have ready delivery of this Smartphone OUKITEL U20 Plus 4G Phablet - ROSE GOLD for Brazil ???

    Reply::

    Hello Weverton,


    Thank you for your inquiry.

    Yes,we have many orders shipped to Brazil Via Flat Rate Shipping for free.

  • By Tonmoy Ahmed Mar-22/2017 02:03:40

    Question:
    Hi there, I am fairly new to this platform. So no don't really know about the refund process if I didn't received this product with next 15-30 days after buying it. Thanks, Tonmoy

    Reply::

    Hello Tonmoy
    Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

  • By Keith Mar-18/2017 08:03:04

    Question:
    It is important to me that the sound quality should be crisp and clear as my hearing is deteriorating. Does this phone have good sound?

    Reply::

    Hello Keith
    We are confident about our quality as all our items go through a QC check prior to shipping.We also have a warranty and a great customer service team!The sound is good.

  • By Jhon Mar-15/2017 04:03:59

    Question:
    Já inclui a capa de proteção e a película ?

    Reply::

    Hello Jhon,

    Package Contents

    Cell Phone: 1
    Power Adapter: 1
    USB Cable: 1
    Back Case : 1
    SIM Needle: 1

    Thanks for your inquiry.


  • By Sanjay Mar-10/2017 11:03:00

    Question:
    There any warranty in Italy? It will be shipped from China or HK or from Europe? Thanks!

    Reply::

    Hello Sanjay


    Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

    This phone will be shipped out from HK-2 warehouse.

    Please feel free to contact us about any presale issues.


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