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Home > > Tablet PCs

Customer Questions & Answers

Ask a question about this product
  • By Jerry Suppan Apr-18/2017 08:04:27

    Question:
    Your product descriptions states: "This Android/Windows device is designed to function specifically with the current Android/Windows OS installed on it. Any alterations such as upgrades, modding with custom ROM, rooting or flashing the Android device with other firmware will automatically cause the device experience matters as well as void the device's warranty. Please think twice before operating all these actions." Q.1 Does that mean this device also has both Android and Windows? Q.2 Is the operating system in English? Q.3 You say, " Any alterations such as upgrades..... will automatically cause the device experience matters as well as void the device's warranty. Please think twice before operating all these actions." Q.3a Does this mean that Windows 10 installed on this machine can NOT be upgraded when there is an upgrade available for Windows10? Please answer my questions precisely and accurately. Do NOT copy and paste your above description. I already read your product description and it is written vaguely. That is why I am asking for specific questions to obtain specific answers. Do NOT just copy / paste your description. Thank you.

    Reply::

    Hello Jerry,


    1.Microsoft Windows 10 64bit OS
    Windows 10 brings back the popular Start Menu from Windows 7 and introduces new features, like the Edge Web browser that lets you mark up Web pages on your screen


    2.Supports multi-language including English.


    3.Yes,once you update the warranty will invaild.


  • By Peter Apr-18/2017 05:04:50

    Question:
    hello usb type c is 3.1 gen1 or 3.0?

    Reply::

    Hello Peter,
    Thank you for your question.

    It is 3.0.

  • By newOne Apr-18/2017 12:04:11

    Question:
    Hy, can i charge the battery of the x5 pro using the usb type C Port?

    Reply::

    Hello newOne,

    Yes, you can charge the battery of the x5 pro using the usb type C Port.

    Let me know if you need any help.

  • By Malik Mar-13/2017 03:03:40

    Question:
    Hi there, I am interested to buy techlast x5 pro and want top know after purchasing could i upgrade win10 home to win 10 pro.

    Reply::

    Hello Malik,
    Notice:
    This Android/Windows device is designed to function specifically with the current Android/Windows OS installed on it. Any alterations such as upgrades, modding with custom ROM, rooting or flashing the Android device with other firmware will automatically cause the device experience matters as well as void the device's warranty. Please think twice before operating all these actions.

  • By Ilham Mar-13/2017 10:03:56

    Question:
    Hi, Tell me more abt warranty. If device will be damaged on delivery, what is the return process? Regards, Ilham

    Reply::

    Hello Ilham
    Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

    Hope you enjoy shopping in Gearbest.


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