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Customer Questions & Answers

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  • By Joanna Jan-14/2017 02:01:09

    Question:
    Hello, How can I know the exact day of despatching, If I order Elephone s7 with 4/64 today? How many days, approximately, until arriving in Greece?

    Reply::

    Hello Joanna,


    This item is available in our HK-2 warehouse now.

    Generally, the average processing time is 1-3 business days. However, this depends on the item's stock availability. For small quantity orders, the processing time is 3-5 business days.
    The total delivery time = processing time +shipping time


    And the shipping time depend on the shipping method you choose. You can see the Shipping costs and shipping time during the check out. Steps to follow: 1.Add your product to your cart 2. Enter your delivery country 3. The shipping time will be displayed automatically.


    Thanks for your inquiry.

  • By Jarle Hagavei Jan-14/2017 12:01:13

    Question:
    Hi guys :-D Just ordered the Elephone S7 4G Phablet Helio X25 - and my question is; Does this phone, sorry; phablet ;-) , suport NFC?

    Reply::

    Hello Jarle,


    Thank you for your inquiry.

    I am sorry it doesn't support NFC.

  • By DanB Jan-12/2017 09:01:25

    Question:
    Checking the Mobile Frequency site, I see for MetroPCS/TMobile they have: GSM - 1900 LTE 1900 LTE 700 This phone supports: Network: 2G: GSM 850/900/1800/ >> 1900MHz << 3G: WCDMA 900/2100MHz 4G: FDD-LTE 800/1800/2100/2600MHz TDD-LTE 2300/2600MHz Does this mean this phone will only work on the 2G network and not on the 4G/LTE?

    Reply::

    Hello DanB,
    It supports 4g

    These are its 4g frequency


    4G: FDD-LTE 800/1800/2100/2600MHz TDD-LTE 2300/2600MHz



  • By Javier Villarreal Jan-10/2017 04:01:51

    Question:
    Do you have this phone in stock?. thank you.

    Reply::

    Hello Javier
    Yes, we have stock, please feel free to order it.
    Best Regards

  • By Arunas Jan-10/2017 12:01:11

    Question:
    Hi, I whant to know what is there Lithuania manu Language and is there Google play store?

    Reply::

    Hello Arunas,

    Yes, there contains the language. And google play is installed.

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