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Home > > Cell phones

Customer Questions & Answers

Ask a question about this product
  • By cristian osorio Jul-23/2017 10:07:06

    what version is a3000 ?, a 3003 ? or a 3010 ?


    Hello cristian,
    Thank you for your inquiry.

    It is OnePlus A3003.

    Let me know if you need any help.

  • By Ralf Jul-21/2017 09:07:35

    Does this product Support ota updates from oneplus????


    Hello Ralf,
    The ROM on this Phone supports OTA and is multi language.

    Thank you for your inquiry.

  • By Jesus Jul-19/2017 10:07:18

    Is this model compatible with north america 4g bands?


    Hello Jesus,

    Please ensure local area network is compatible. click for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

    2G: GSM 850/900/1800/1900MHz
    3G: WCDMA Bands 1/2/5/8
    4G: FDD-LTE Bands 1/3/5/7/8/20
    TDD-LTE Bands 38/40

  • By Daniel CC Jul-18/2017 11:07:42

    Hellow, I want to know if this pone is the A3000 model. Thank You.


    Hello Daniel,

    No. This is A3003 model.

    Thank you for your inquiry.

  • By Rafae Augusto da Silva Jul-13/2017 01:07:04

    Does this product have priority line to Brazil? I need this phone quickly


    Hello Rafae,

    You can see the shipping costs and delivery time for your order during the checkout.

    Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed.

    We have 3 methods of delivery, the estimated shipping times are below:

    1) Expedited Shipping: 3-7 business days

    2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

    3) Priority Line: 5-25 business days (Only available for certain countries)

    Learn more information about our shipping methods here:

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