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Customer Questions & Answers

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  • By oscar Feb-23/2017 01:02:42

    Question:
    Tienen el color gunmetal?

    Reply::

    Hello oscar,
    Only the gray one and golden one.


  • By Maxim Feb-22/2017 05:02:22

    Question:
    Can you send this item with Expedited Shipping? How long it takes before the delivery of the Russian Federation?

    Reply::

    Hello Maxim,
    The shipping method depends on the item and destination country, when you check out, if there is an option for expedited Shipping

    It means we can ship it out by expedited Shipping, it not, then we can not ship it out by expedited Shipping.


    The estimated shipping time for registered shipping is 15-30 business days after we ship it out.

    The estimated shipping time for priority shipping is 7-15 business days after we ship it out.

    The estimated shipping time for expedited shipping is 3-7 business days after we ship it out.


  • By Obaida Eisa Feb-21/2017 08:02:44

    Question:
    This Price (459.99) its cover the local tax or not ?

    Reply::

    Hello Obaida
    Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies.
    For more details: http://www.gearbest.com/about/faq.html

  • By Matt Feb-17/2017 03:02:07

    Question:
    The price for this cellphone in many other sites is at 439.00 Euros - see link: https://oneplus.net/mt/oneplus-3t I'd like to know why it was initially priced at 945.10 Euros discounted by 49% to 421.20 Euros. Let me know, thanks.

    Reply::

    Hello Matt


    Thank you for your inquiry.

    If any price difference, you can follow this link to price match:http://prntscr.com/ea84f1.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • By luis Feb-17/2017 02:02:54

    Question:
    Is the product new? Sealed Never use

    Reply::

    Hello luis


    Thank you for your inquiry.

    Yes, it is new, please feel free to make your order.

    Thank you, Let me know if you need any help.

    Have a nice day!


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