Customer Questions & AnswersAsk a question about this product
By Jerome Jan-16/2017 09:01:40
Will it work in France ? I'm having a hard time matching the characteristics to http://maps.mobileworldlive.com ...
Thank you for your inquiry.
It is unlocked for Worldwide use. Please ensure local area network is compatible. Click here:http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.
Thank you, Let me know if you need any help.
Have a nice day!
By Konstantin Jan-16/2017 09:01:23
Hello! I live in Latvia and would want to buy Oneplus 3T. I have a couple of questions before I do: 1). Why the phone is so cheap (407 euro), compared to 440 Euro on Oneplus.net original webpage? Will it be the same phone, as if I order from the original webpage? 2). How long will be the warranty (1 or 2 years)? How will it work, will I be able to repair it in case of need in Latvia or need to send it to you via post? Will shipping be paid by me or you, in case there will be a legitimate warranty issue? Thank you! Konstantin
Yes, it is same phone.
Because we buy from the company in great amount, so we will get cheaper price than the official site.
Normally most of the product has one year warranty.
You need send it to us, if you want us to repair for you.
And you need pay the shipping cost.
The detail you need contact our after sale for it.
By Shoks Jan-16/2017 03:01:00
Hi. How long is the warranty and what do i do if the phone develops a fault? I live in the UK.
For this issue we need you to submit a formal request to the support center.
The after sale team will help you.
By Maksim Jan-14/2017 12:01:31
OTA обновления доступны? Google play есть?
Спасибо за ваш запрос.
К сожалению он не поддерживает OTA.
Он имеет Google Play Store.
By Juan Oli Jan-13/2017 07:01:19
Is this One Plus 3T the Global 3003 version or the China 3010 version? Does it support the spanish 4g 800 bands?
It is China 3010 version.
2G: GSM 850/900/1800/1900MHz
CDMA EVDO: BC0
3G: WCDMA Bands 1/2/5/8(2100/1900/850/900MHz)
TD-SCDMA : Bands 34/39
4G: FDD-LTE Bands 1/3/5/7/8(2100/1800/850/2600/900)
TDD-LTE Bands 38/39/40/41 (2600/1900/2300/2500MHz)
There is no 4g 800 bands.
Please ensure local area network is compatible. click here: http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.
Thanks for your inquiry.