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Home > > Cell phones

Customer Questions & Answers

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  • By Santana Apr-21/2017 05:04:57

    Global version comes with european charger or with charger adpater!?


    Hello Santana,

    It will come with an EU charger.

  • By Marco Apr-21/2017 01:04:52

    Il dispositivo supporta anche la lingua italiana?


    Hello Marco,

    The item only support the following language:

    Language: Indonesian, Malay, English, Spanish, French, Polish, Portuguese, Romanian, Vietnamese, Turkish, Czech, Russian, Ukrainian, Hindi, Marathi, Bengali, Gujarati, Punjabi, Assamese, Tamil, Telugu, Kannada, Malayalam, Nepali, Arabic, Thai, Burmese, Urdu, Persian, Hebrew, Korean, Simplified / Traditional Chinese

  • By João Apr-21/2017 10:04:58

    Hello, In the description it says the CPU is Helio x20, in some of your answers you say it is the snapdragon 625. Which one comes with Helio x20? Thanks


    Hello João,

    Main Features:
    Display: 5.5 inch FHD screen
    CPU: Helio X20 2.1GHz Deca Core
    System: MIUI 8 OS
    RAM + ROM: 3GB RAM + 64GB ROM
    External Memory: 128GB
    Camera: Back camera 13.0MP with AF and flashlight + front camera 5.0MP
    Bluetooth: 4.2
    Navigation: GPS, A-GPS, GLONASS
    Sensor: G-sensor, Proximity sensor, Ambient light senor, Hall sensor, Accelerometer
    SIM Card: Dual SIM dual standby, one is micro SIM card, the other is nano SIM card
    GSM B2/B3/B8 CDMA 2000/1X BC0
    WCDMA B1/B2/B5/B8 TD-SCDMA B34/B39
    FDD-LTE B1/B3/B5/B7/B8 TD-LTE B38/B39/B40/B41(2555-2655MHz)

  • By Jason Apr-20/2017 08:04:46

    The global model of the redmi note 4 4g has 4G: FDD-LTE B1/B3/B4/B5/B7/B8/B20. Are these the correct bands? They differ from the international model. I need the 4G: FDD-LTE B1/B3/B4/B5/B7/B8/B20 global bands that are listed. Are 4G: FDD-LTE B1/B3/B4/B5/B7/B8/B20 the correct bands for the Global Model? yes or no?


    Hello Jason,

    Please see the product description here:

    2G: GSM B2/3/5/8
    3G: WCDMA B1/B2/B5/B8
    4G: FDD-LTE B1/B3/B4/B5/B7/B8/B20 TD-LTE B38/B40

  • By Vera Apr-20/2017 04:04:55

    Hi, Does the phone come with google playstore in the international version? I am interested, but doubting the OS. Thanks,


    Hello Vera,
    Yes, it come with google playstore.

    System: MIUI 8 OS

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