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Customer Questions & Answers

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  • By Lennyve Feb-23/2017 09:02:09

    Question:
    Ele vem com a proteção de tela ? Por que vi em vídeo no YouTube que ele vem com a proteção e com um capinha de silicone

    Reply::

    Hello Lennyve,

    Thank you for your inquiry.

    Please check the package contents here:

    Cell Phone 1

    Power Adapter 1

    USB Cable 1

    Silicone Case 1

    English Manual 1

    SIM Needle 1

    Please feel free to contact us if further questions.Thank you for your attention.


  • By Shane Imperial Feb-21/2017 03:02:14

    Question:
    Does this Phone have a Micro SD card slot?

    Reply::

    Hello Shane,


    Thank you for your inquiry.

    Yes,it has a Micro SD card slot.

  • By Lorraynne Feb-16/2017 09:02:07

    Question:
    Tem no idioma Português do Brasil ?

    Reply::

    Hello Lorraynne,
    It has Portuguese.

  • By Ivole Feb-14/2017 11:02:35

    Question:
    What about wearrancy for italian customers.? Do you have a service center in Italy? If the answer is yes, where is it?

    Reply::

    Hello Ivole
    Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

    There is no service center in Italy.

  • By FRANCESCO Feb-12/2017 05:02:31

    Question:
    I would like to know which shipping does not pay Customs for shipments to Italy. Thank you Francesco

    Reply::

    Hello Customer,

    The duty depends on your local customs but not the shipping company.

    But the flat rate shipping have less possibility to be charged. And it doesn't have the tracking number.

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