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Home > > > > Robot Vacuum

Customer Questions & Answers

Ask a question about this product
  • By julia Apr-21/2017 05:04:58

    Este producto está disponible desde el almacén de Europa? Cuál es el precio en ese caso? Existe con envío gratis? Vienen instrucciones en español? Cuál es la potencia de succión?


    Hello julia,

    1.The item is available in our Spain warehouse.

    2.The item now is $179.99.

    3.You can see the shipping cost and delivery time during the checkout.

    Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.

    The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.

    4. We do not have instructions in Spanish.

    5. The suction power is 600pa.

  • By Pascal Apr-17/2017 04:04:45

    Is this one also available with a EU plug?


    Hello Pascal,

    We only have the item with Chinese plug, but we can send you an EU adapter for free.

  • By Or Apr-05/2017 03:04:24

    Why do you ship only between Apr 21 - Apr 25? today is Apr 05. So it means that I wiil get the robot after a month from today??


    Hello Or,
    Generally, this item can be shipped within 2-3 weeks after the payment. The exact processing time varies depending on the item.
    Please refer to our shipping estimation below:
    1) Expedited Shipping: 3-7 working days
    2) Unregistered Air Mail & Registered Air Mail:10-40 working days
    3) Priority Line : 5- 25 working days(Only for partial countries)
    Learn more information about shipping from

  • By Chance Moss Mar-31/2017 02:03:22

    do you have one with US plug?


    Hello Chance,
    There is no US VERSION.But we may ship the item with US adapter for you.

  • By Faye Yeung Mar-23/2017 04:03:42

    Is instruction manual included in the package box? If not, where can I download the user guide?


    Hello Faye,
    Package Contents: 1 x Vacuum Cleaner, 1 x Charging Base, 1 x Remote Controller, 1 x Adapter, 2 x Side Brush, 1 x Mop, 2 x AAA Battery, 1 x Cleaning Brush, 1 x Dust Box, 1 x Water Tank Box

    We are sorry that there is no instruction manual in this package.

    If you need the manual, once you have made the order, you can contact us and then we can provide the manual for you.

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