Customer Questions & AnswersAsk a question about this product
By Dimitris Jul-19/2017 09:07:57
Hello, does support dual sim and microSD card at the same time?
No, it does not support dual SIM and microSD card at the same time.
It only supports one SIM and one MicroSD card at the same time.
Thank you for your inquiry.
By Kamal Jul-19/2017 04:07:36
Dear seller, is this phone compatible with Sri Lankan network,,,,? And how about the shipping time to Sri Lanka..? Is there any offers for this phone,,?
Please ensure local area network is compatible. click http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.
2G: GSM 850/900/1800/1900MHz
3G: WCDMA 900/2100MHz
4G: FDD-LTE 800/900/1800/2100/2600
By vicki Jul-13/2017 08:07:28
Can't get it to connect using Straight talk sim. Device won't connect to a cellular network. What gives?
For after sales issue, please go to our Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.
By shane Jul-02/2017 08:07:08
is google playstore app installed
The phone installs the Google Play Store.
By Gabriel Martucheli Jun-28/2017 04:06:10
ele possui nfc ?
Sorry, it does not support NFC.
Please feel free to ask if you have further pre-sale questions.