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Customer Questions & Answers

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  • By Glenn Sojourner May-23/2015 11:05:16

    Question:
    Does this phone support all NFC technology?

    Reply::
    Hi, Glenn Sojourner! This phone does not support NFC technology.

  • By Dima Norbert Mar-01/2015 02:03:00

    Question:
    Hi. I want to ask from which country are you sending this phone and how much time it takes to arrive from the shipping date to Romania ?

    Reply::
    We are located in South East China. Most of our customer orders are shipped directly from China. Total Delivery Time = Processing Time + Packaging Time + Shipping Time We generally require between 5-10 business days to arrange shipment of orders. The exact delivery time depends on the shipping method you choose. 1) Expedited Shipping: Around 3-7 business days to arrive. 2) Standard Shipping: Between 6-10 business days to be delivered. 3) Flat Rate Shipping: Between7-25 business days to ship to the destination.

  • By Jim Feb-12/2015 04:02:20

    Question:
    I have bought this phone and it arrived ok, instruction book is not good. Where does the TF card or SD card go? I thought this took a micro sim but now find it doesn't? Advert says 8gb rom but it has only 4gb.

    Reply::
    Hi, pleas open the back cover then you can find the place let you insert micro sd card and sim card.It take standard sim card. About ROM please check the product note : 3. The stated ROM amount shows the maximum available ROM with nothing installed. However, the Android/Windows OS and pre-installed software from the manufacturer will occupy some of this ROM. The available ROM on the device will therefore be slightly less than the ROM listed.

  • By joe Hadden Feb-11/2015 01:02:24

    Question:
    If I bought this phone how soon could I expect to have it? My address is 8 linden st Natrona heights pa 15065 Thank you Joe

    Reply::
    Thanks for your inquiry. Total Delivery Time = Processing Time + Packaging Time + Shipping Time We generally require between 2-3 business days to arrange shipment of orders. The exact delivery time depends on the shipping method you choose. 1) Expedited Shipping: Around 3-7 business days to arrive. 2) Standard Shipping: Between 5-8 business days to be delivered. 3) Flat Rate Shipping: Between 7-25 business days to ship to the destination. Wish you a great day!

  • By irigoyen Jan-09/2015 02:01:20

    Question:
    Hola, envios a Argentina?

    Reply::
    Hi, this item ships to Argentina. Please fill in the correct address when you place the order.

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