• Amlogic S802 Quad-Core Cortex-A9 2.0GHz CPU + ARM Mali-450MP Octa-Core GPU • 1GB DDR3 RAM + 8GB Nand flash ROM (max. support 32GB) • Support 2K/4K ultra HD video play back • Pre-installed XBMC, Miracast, DLNA, AirPlay
We can deliver orders to most countries. For a detailed explanation about each shipping method, destination and approximate delivery time, please check our website: http://www.gearbest.com/about/shipping-methods.html
Why is the screen blurry on start up?
Change to a new HDMI cable.
Why does the box stay on the splash screen and cannot get into the system?
This is mainly caused by incorrect power cut when the box is still operating, try to reset your box.
What should i do if the box cannot boot up properly or crashes many times?
You need to upgrade the firmware (which is provided by the manufacturer).
Why can’t i download some Apps?
Ensure the system supports the Apps you download, upgrade the firmware if necessary.
What are the functions of USB ports? Can i connect a USB network card?
USB ports are standard cable connection interfaces designed to connect external storage devices to your computer, you can use the USB port to upgrade the system firmware. Before connecting the USB network card please ensure the box supports your USB network card drive.
I want to know if the box supports Airplay, DLNA or Miracast?
The product details page will show you if it supports Airplay, DLNA or Miracast. If you can not find the details please contact our customer service.
Customer Questions & Answers
By Daniel Henrique Jun-23/2016 02:06:48
Which A/C adaptador can I use as a replacement for the original piece?
http://www.gearbest.com/laptop-accessories/pp_227996.html or http://www.gearbest.com/laptop-accessories/pp_198304.html?
Does this box stream live tv and sports?
Thanks for your inquiry. Yes, you can watch live tv and sports with it. Have a nice day.
By Malik Ravjani May-22/2016 03:05:43
I am looking to buy UK plug, please can you advise if it will have Indian Channels loaded within ?
I am looking to buy once I hear from you.
Hello Malik, The tv box support most of the local channels. Please feel free to contact us if further questions.
By MAHENDRAN Apr-02/2016 06:04:13
I have already placed an order for this product 2 days ago. Awaiting shipment. Is it necessary to programe the box in Canada? Can I get LEBARA TV channels? Is it easy to get Indian TV Channels? Please reply. Regards. MMahendran. (HOPE YOU ARE SENDING CANADA POWER PLUG)
Hello MAHENDRAN, The tv box support most of the local channels.Please feel free to contact us if further questions.
By rusty Mar-31/2016 05:03:11
does the device come pre-loaded with Kobi or XBMC?
Thank you for your inquiry.Pre-installed XBMC, Miracast, DLNA, AirPlay.Have a nice day.
Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.
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At Gearbest we work hard to ensure we can offer our customers high quality products at the lowest possible price. If you purchase a Gearbest product and find that the price has dropped within 72 hours of paying the order, we will refund the difference - no questions asked. Simply contact our Customer Service team at our Support Center with the details. Please note that our 72 hours Price Protection Program does not apply to Flash Deal products.
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