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Home > > > 3D Printers, 3D Printer Kits

Customer Questions & AnswersAsk a question

  • All (13)
  • Product information (7)
  • Stock status (3)
  • Payment (0)
  • About shipping (3)
  • Others (0)
  • Q

    Do you provide an international tracking number for the shipping?

    By Pavel Oct-06/2017 02:10:55

    A

    Hello Pavel,
    Yes, we will offer you.

  • Q

    Hello! Can you extend the discount? I really like the price, but I can only buy 10 october.

    By Iskander Oct-06/2017 09:10:15

    A

    Hello Iskander,
    We are sorry the price is decided by our system, it out of our control.

  • Q

    okay, you don't have plan to sell this from EU warehouse. but, what is stopping you to make this Eu warehouse plan ? just like Nike ad says... just do it.

    By donald trump Oct-04/2017 04:10:43

    A

    Hello donald,
    We are sorry we don't have this plan yet.

  • Q

    Hello, as soon as this printer is available from a local EU warehouse (Germany, Belgium,...) my order will be placed!

    By Maarten Vaes Sep-24/2017 03:09:39

    A

    Hello Maarten,
    We are sorry we don't have this plan yet.

  • Q

    Hello, do you send a free roll of filament with the kit?

    By Corrado Sep-19/2017 09:09:49

    A

    Dear Corrado,


    Thank you for your inquiry.

    Sorry, the item does not come with filament.

    Packing Contents: 1 x 3D Printer DIY Kit


  • Q

    HI, Gerabest I have a question. When will you have a 3D printer Anet E10 In Europe stock? I want to buy this 3D printer Anet E10. Can you give me information about the stock in the Europe? Thank you in advance

    By Ali Sep-18/2017 11:09:53

    A

    Hello Ali,
    We are sorry we don't have this plan yet.

  • Q

    Hello, how long does it take to receive the anet e10 printer in France ? thx

    By Jul Aug-30/2017 01:08:14

    A

    Hello Jul,


    Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


    Please refer to our shipping estimations below:

    1) Expedited Shipping: 3-7 business days

    2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

    3) Priority Line: 5-25 business days (Only available for certain countries)


    Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


  • Q

    hi, just wanted to know which main board is used for this printer? is the the same board as in the anet a6 and a8?

    By tamir Jul-26/2017 02:07:32

    A

    Hello tamir,


    The hardware of the mainboard is the same as the one in the anet a6 and a8.

    But the firmware is not the same.

    Thank you for your inquiry.


  • Q

    dose it come with filament added it the box

    By tarek Jul-21/2017 03:07:42

    A

    Hello tarek,
    Thanks for your inquiry.

    Sorry, the item does not come with filament.

  • Q

    Does this printer support autoleveling?

    By Mailer Jul-20/2017 02:07:07

    A

    Hello Mailer,


    No, it does not support autoleveling.

    Thank you for your inquiry.


Prev 1 2Go To: GO

  • Q

    Hello, do you send a free roll of filament with the kit?

    By Corrado Sep-19/2017 09:09:49

    A

    Dear Corrado,


    Thank you for your inquiry.

    Sorry, the item does not come with filament.

    Packing Contents: 1 x 3D Printer DIY Kit


  • Q

    hi, just wanted to know which main board is used for this printer? is the the same board as in the anet a6 and a8?

    By tamir Jul-26/2017 02:07:32

    A

    Hello tamir,


    The hardware of the mainboard is the same as the one in the anet a6 and a8.

    But the firmware is not the same.

    Thank you for your inquiry.


  • Q

    dose it come with filament added it the box

    By tarek Jul-21/2017 03:07:42

    A

    Hello tarek,
    Thanks for your inquiry.

    Sorry, the item does not come with filament.

  • Q

    Does this printer support autoleveling?

    By Mailer Jul-20/2017 02:07:07

    A

    Hello Mailer,


    No, it does not support autoleveling.

    Thank you for your inquiry.


  • Q

    Does this come with heated bed?? Thanks

    By Travis Jul-19/2017 09:07:28

    A

    Hello Travis,


    Yes, it comes with heated bed.

    Thank you for your inquiry.

  • Q

    Does it have a hot bed and max temp?

    By Chuck Jul-19/2017 07:07:34

    A

    Hello Chuck,
    Thank you for your inquiry.

    It has a hot bed.

    And the max teperature is 170-200 degrees.


  • Q

    how high does heat bed go?

    By tyler Jul-18/2017 07:07:42

    A

    Hello tyler,
    It is 270*220*300MM.

    Please feel free to ask if you have further pre-sale questions.

  • Q

    Hello! Can you extend the discount? I really like the price, but I can only buy 10 october.

    By Iskander Oct-06/2017 09:10:15

    A

    Hello Iskander,
    We are sorry the price is decided by our system, it out of our control.

  • Q

    Hello, as soon as this printer is available from a local EU warehouse (Germany, Belgium,...) my order will be placed!

    By Maarten Vaes Sep-24/2017 03:09:39

    A

    Hello Maarten,
    We are sorry we don't have this plan yet.

  • Q

    HI, Gerabest I have a question. When will you have a 3D printer Anet E10 In Europe stock? I want to buy this 3D printer Anet E10. Can you give me information about the stock in the Europe? Thank you in advance

    By Ali Sep-18/2017 11:09:53

    A

    Hello Ali,
    We are sorry we don't have this plan yet.

  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Q

    Do you provide an international tracking number for the shipping?

    By Pavel Oct-06/2017 02:10:55

    A

    Hello Pavel,
    Yes, we will offer you.

  • Q

    okay, you don't have plan to sell this from EU warehouse. but, what is stopping you to make this Eu warehouse plan ? just like Nike ad says... just do it.

    By donald trump Oct-04/2017 04:10:43

    A

    Hello donald,
    We are sorry we don't have this plan yet.

  • Q

    Hello, how long does it take to receive the anet e10 printer in France ? thx

    By Jul Aug-30/2017 01:08:14

    A

    Hello Jul,


    Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


    Please refer to our shipping estimations below:

    1) Expedited Shipping: 3-7 business days

    2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

    3) Priority Line: 5-25 business days (Only available for certain countries)


    Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!