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Home > > > 3D Printers, 3D Printer Kits

Customer Questions & AnswersAsk a question

  • All (11)
  • Product information (6)
  • Stock status (1)
  • Payment (0)
  • About shipping (4)
  • Others (0)
  • Q

    Hello. There may be problems with delivery to Russia?

    By Vladimir Oct-31/2017 12:10:31

    A

    Hello Vladimir,

    We are pleased to inform you that we can ship all over the world, including your country.

    Please feel free to check out our brand new products here: http://www.gearbest.com/new-products/

    Grab our best deals here: http://www.gearbest.com/gadget-deals.html

    Please let me know if you have any further questions, we are always here to help.


  • Q

    I have ordered this about 10 days ago and hasn't shipped yet. When will it be shipped?

    By Shipping Oct-28/2017 11:10:26

    A

    Hello Shipping,
    We except ship this item between Nov 1 - Nov 3.

  • Q

    you can to divide the kit into 3 boxes, so that it is not taxed, being sent to Brazil? This is my only limitation, if you divide, I can buy.

    By jederson fernando Oct-18/2017 05:10:34

    A

    Hello jederson,
    Yes we can, please leave message to us after you place order.

  • Q

    How many continous hours without stopping can the Tronxy X5S print for please?

    By Nicholas Vella Sep-23/2017 07:09:56

    A

    Hello Nicholas,

    It can work 24 hours continuously.

  • Q

    Is there a complete parts list and directions online so that I can see what I am getting into?

    By Randy Sep-03/2017 01:09:37

    A

    Hello Randy,
    Thank you for your inquiry.

    We will store the manuals in a micro SD card.

    Let me know if you need any help.

  • Q

    Hello! Is this prodcutos available to send to argentina? Hao is the shipping cost?

    By jorge Sep-02/2017 03:09:27

    A

    Hello jorge,
    We can ship to your country via

    Priority Line 15 - 20 business days $48.87

    Expedited Shipping 7 - 10 business days $170.55


  • Q

    How big is the build plate etc Thanks

    By Russell Gratton Aug-23/2017 03:08:06

    A

    Hello Russell,


    The max print size is 330 x 330 x 400mm

  • Q

    Hi, Do you have any manual for this? Where can we find it? Can you give me bed size? Do you provide a bed heater? Regards,

    By Adrien Aug-23/2017 01:08:03

    A

    Hello Adrien,
    Thanks for your inquiry.

    1, We will store the manuals in a micro SD card.

    2, The bed size is 330*330mm.

    3, It has a heatbed , you can heat up the bed.


  • Q

    What types of printing material does the printer support and what nozzle size.

    By Ken Aug-22/2017 12:08:51

    A

    Hello Ken,
    For the item, please note that it can support ABS,HIPS,PC,PLA,PVC and Wood.

    And the nozzle diameter of the item is 0.4mm.

  • Q

    Is this printer currently in stock and ready to ship, or will there be a little bit of a wait for shipping?

    By Robert Aug-20/2017 08:08:57

    A

    Hello Robert,
    This item usually can be sent out within 3-7 business days after payment.

    Dispatch: Ships between Aug. 24 - Aug. 28.

    Please feel free to order now.

Prev 1 2Go To: GO

  • Q

    How many continous hours without stopping can the Tronxy X5S print for please?

    By Nicholas Vella Sep-23/2017 07:09:56

    A

    Hello Nicholas,

    It can work 24 hours continuously.

  • Q

    Is there a complete parts list and directions online so that I can see what I am getting into?

    By Randy Sep-03/2017 01:09:37

    A

    Hello Randy,
    Thank you for your inquiry.

    We will store the manuals in a micro SD card.

    Let me know if you need any help.

  • Q

    How big is the build plate etc Thanks

    By Russell Gratton Aug-23/2017 03:08:06

    A

    Hello Russell,


    The max print size is 330 x 330 x 400mm

  • Q

    Hi, Do you have any manual for this? Where can we find it? Can you give me bed size? Do you provide a bed heater? Regards,

    By Adrien Aug-23/2017 01:08:03

    A

    Hello Adrien,
    Thanks for your inquiry.

    1, We will store the manuals in a micro SD card.

    2, The bed size is 330*330mm.

    3, It has a heatbed , you can heat up the bed.


  • Q

    What types of printing material does the printer support and what nozzle size.

    By Ken Aug-22/2017 12:08:51

    A

    Hello Ken,
    For the item, please note that it can support ABS,HIPS,PC,PLA,PVC and Wood.

    And the nozzle diameter of the item is 0.4mm.

  • Q

    Does this printer come partially assembled like the CR-10, or does it need to be assembled fully from parts?

    By Robert Aug-20/2017 08:08:54

    A

    Hello Robert,
    You need to assemble it by yourself.

  • Q

    Is this printer currently in stock and ready to ship, or will there be a little bit of a wait for shipping?

    By Robert Aug-20/2017 08:08:57

    A

    Hello Robert,
    This item usually can be sent out within 3-7 business days after payment.

    Dispatch: Ships between Aug. 24 - Aug. 28.

    Please feel free to order now.

  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Q

    Hello. There may be problems with delivery to Russia?

    By Vladimir Oct-31/2017 12:10:31

    A

    Hello Vladimir,

    We are pleased to inform you that we can ship all over the world, including your country.

    Please feel free to check out our brand new products here: http://www.gearbest.com/new-products/

    Grab our best deals here: http://www.gearbest.com/gadget-deals.html

    Please let me know if you have any further questions, we are always here to help.


  • Q

    I have ordered this about 10 days ago and hasn't shipped yet. When will it be shipped?

    By Shipping Oct-28/2017 11:10:26

    A

    Hello Shipping,
    We except ship this item between Nov 1 - Nov 3.

  • Q

    you can to divide the kit into 3 boxes, so that it is not taxed, being sent to Brazil? This is my only limitation, if you divide, I can buy.

    By jederson fernando Oct-18/2017 05:10:34

    A

    Hello jederson,
    Yes we can, please leave message to us after you place order.

  • Q

    Hello! Is this prodcutos available to send to argentina? Hao is the shipping cost?

    By jorge Sep-02/2017 03:09:27

    A

    Hello jorge,
    We can ship to your country via

    Priority Line 15 - 20 business days $48.87

    Expedited Shipping 7 - 10 business days $170.55


  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!