Select Regional Settings
General | Material: ABS,Metal |
|---|---|
Dimension and Weight | Product weight: 0.2020 kg Package weight: 0.6070 kg Package size (L x W x H): 20.10 x 16.10 x 8.90 cm / 7.91 x 6.34 x 3.5 inches |
Package Contents | Package Contents: 1 x Outdoor Unit, 1 x Bell, 1 x Set of Fitting Accessories, 1 x English User Manual |









Dec 01,2018
Nov 16,2018
Nov 07,2018
Nov 10,2018
Nov 09,2018
Watching the video is always buffering, what can I do if I can't connect?
1. Check if the mobile APP network signal is normal.
2. Restart the App.
3. Plug out and in the power of the device and restart the camera.
4. Check if the router connected to the camera is working properly.
5. If the device has a Micro SD card, unplug the SD card and turn it back on.
6. Keep the camera as close as possible to the router.
7. Reset the camera and rebind
Can I store videos without using an SD card?
Can the device record without network?
The smart doorbell is offline
● Make sure your Wi-Fi network is working properly.
● Restart the camera.
● Restart the Wi-Fi router.
● Check if your network has enough bandwidth.
● Check if the Wi-Fi signal is disturbed.
The detail you can read this post:
Wi-Fi network is not displayed in the app during the installation.
The camera is offline and can't reconnect.
● Make sure that the camera is plugged in and receiving power.
● Check whether the camera is warm or cold to the touch
● Move the camera
● Restart the camera
● Restart the router
● Check the settings of your Wi-Fi network or router
● Make sure your router is on the list of incompatible devices
● Try turning off other wifi-connected devices
● Reset the camera
The video is blurry and spotty
● Remove the sticker on the lens.
● Remove dust or dirt from the lens with a soft, lint-free cloth.
The doorbell does not work or sounds weak
● Check the switch or the socket for.
● Check the voltage in the Nest app.
● Check the bell settings in the app.
● Check the bell wiring.
● Check the doorbell wiring.
● Check if the transformer of your doorbell is compatible.
● When it is very hot or cold outside.
By Todd Jul-12/2019 14:50:12
Dear Todd,
Thanks for your request.
-40℃-60℃
By Mitul Jan-12/2019 22:20:49
Hello Mitul,
Please note that it is not possible to connect to alexa.
Let me know if you need any further assistance.
By Jason Chu Dec-03/2018 03:20:11
Hello Jason,
Two 18650 batteries ( not included ) can work for about half a year.
By vs Nov-30/2018 09:01:41
Hello Vs,
It can support SD card, the maximum is 64G.
By Abdullah Nov-13/2018 10:37:32
Hello Abdullah,
This item is waterproof . You can speak after pressing the doorbell button without any informtion . Because after pressing the back doorbell ,the device has been recorded video and voice from sleep to wake up, equivalent to the message function .
By damd Nov-09/2018 13:32:38
Hello Damd,
In day ,it is color, at night it is black and white , the video page can actively switch in scene mode .
By Todd Jul-12/2019 14:50:12
Dear Todd,
Thanks for your request.
-40℃-60℃
By Mitul Jan-12/2019 22:20:49
Hello Mitul,
Please note that it is not possible to connect to alexa.
Let me know if you need any further assistance.
By Jason Chu Dec-03/2018 03:20:11
Hello Jason,
Two 18650 batteries ( not included ) can work for about half a year.
By vs Nov-30/2018 09:01:41
Hello Vs,
It can support SD card, the maximum is 64G.
By Abdullah Nov-13/2018 10:37:32
Hello Abdullah,
This item is waterproof . You can speak after pressing the doorbell button without any informtion . Because after pressing the back doorbell ,the device has been recorded video and voice from sleep to wake up, equivalent to the message function .
By damd Nov-09/2018 13:32:38
Hello Damd,
In day ,it is color, at night it is black and white , the video page can actively switch in scene mode .
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Be the FIRST to Ask a question. Want G Points? Just Write a Review!
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