Xiaomi Mi Sphere Camera 4K Panorama Action Camera
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Xiaomi Mi Sphere Camera 4K Panorama Action Camera

- BLACK INTERNATIONAL EDITION 211026102

Ambarella A12 Chipset / 190 Degree FOV / Dual Lens
221.99 $301.75 Discount : 26% OFF
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The differences between the international edition and domestic edition: the international edition is equipped with English external packing, English user manual and uses English version APP
Description:
This camera consists of two fish-eye lens modules and an Ambarella A12 chipset. Two 190 degree ultra-wide angle fish-eye lenses are applied and located against each other, and the catadioptric lens decreases the blind area. The built-in IMX 206 sensor is able to seamlessly clip and splice the image into 360 degree seamless image. What is more, you can share and post-edit your video through the APP "mihome".

Main Features:
Ambarella A12 chipset
Dual IMX 206 1/2.3 inch sensor, 16MP
4K video resolution, which can bring you high HD video enjoyment
Dual 190 degree wide angle lens, F2.0 large aperture, ensure excellent shoot vision and retains more realistic scene
360 degree panoramic view, catadioptric lens, reduce the blind area
3 shooting modes: flat, sphere, planet
6-axis anti-shaking, perfect for shooting while doing extreme sports
Support time-lapse, loop recording function
Support TF cards up to 128GB maximum ( not included )
Built-in 1600mAh 3.8V Li-ion battery that supports 75 minutes shooting time at 4K with WiFi, support QC2.0 quick charge
The APP "mihome" support video clip, adding background music, sharing videos, etc
IP67 waterproof and dustproof
Mini appearance, portable to carry
APP download: support Android 5.0 / iOS 8.0 and above systems, search the APP name "mihome" in App Store or Google Play or scan the below QR code
Xiaomi Mi Sphere Camera 4K 360 Degree Panorama Action Camera Ambarella A12 Chipset- Black International Edition

Please Note:
1. The post-editing function of the APP is not compatible with iOS system for the time being
2. The VR glasses showed in the picture is not included in the package

Specification

General

Brand: Xiaomi
Model: Mi Sphere Camera
Type: Sports Camera
Type of Camera: 360°Panorama,4K
Chipset Name: Ambarella
Chipset: Ambarella A12
Sensor size (inch): 1/2.3
Function: Loop-cycle Recording
Application: Extreme Sports,Ski,Underwater
Features: Mini

Storage

Max External Card Supported: Micro SD 128G (not included)

Power

Battery Type: Built-in
Battery Capacity (mAh): 1600mAh
Battery lifetime (times): 500
Charge way: USB charge by PC
Working Time: 75 minutes panaromic video at 4K in WiFi
Standby time: 2h
Charging Time: 2h

Primary Info.

Wide Angle: 190 degree wide angle
Camera Pixel : 16MP
Lens Diameter: F2.0

Video/Image/Audio

Video format: H.264
Video Resolution: 2048 x 512 ( 120fps ),2304 x 1152 ( 30fps ),2304 x 1152 ( 60fps ),3456 x 1728 ( 30fps ),3840 x 1920 ( 30fps )
Video Frame Rate: 30FPS,60FPS
Image Format : JPEG
Audio System: Built-in microphone/speaker (AAC)
Microphone: Built-in

Functions

WIFI: Yes
WiFi Distance : 50m
Waterproof: Yes
Waterproof Rating : IP67
Loop-cycle Recording : Yes
Night vision : No
Camera Timer: Yes
Time lapse: Yes
Auto Focusing: No
Anti-shake: Yes
Aerial Photography: Yes
Language: English,Simplified Chinese,Traditional Chinese

Other

Operating Temp.: -10 - 45 Deg.C

Dimension/Weight

Product weight: 0.0700 kg
Package weight: 0.3450 kg
Product size (L x W x H): 6.00 x 5.00 x 4.00 cm / 2.36 x 1.97 x 1.57 inches
Package size (L x W x H): 10.00 x 8.00 x 6.00 cm / 3.94 x 3.15 x 2.36 inches

Package Contents

Package Contents: 1 x Xiaomi Mi Sphere Camera 4K Panorama Action Camera, 1 x USB Cable ( 93cm ), 1 x Tripod, 1 x Pouch
Xiaomi Mi Sphere Camera 4K 360 Degree Panorama Action Camera Ambarella A12 Chipset- Black International Edition
Xiaomi Mi Sphere Camera 4K 360 Degree Panorama Action Camera Ambarella A12 Chipset- Black International Edition
Xiaomi Mi Sphere Camera 4K 360 Degree Panorama Action Camera Ambarella A12 Chipset- Black International Edition
Xiaomi Mi Sphere Camera 4K 360 Degree Panorama Action Camera Ambarella A12 Chipset- Black International Edition
Xiaomi Mi Sphere Camera 4K 360 Degree Panorama Action Camera Ambarella A12 Chipset- Black International Edition
Xiaomi Mi Sphere Camera 4K 360 Degree Panorama Action Camera Ambarella A12 Chipset- Black International Edition
Xiaomi Mi Sphere Camera 4K 360 Degree Panorama Action Camera Ambarella A12 Chipset- Black International Edition
Xiaomi Mi Sphere Camera 4K 360 Degree Panorama Action Camera Ambarella A12 Chipset- Black International Edition
Xiaomi Mi Sphere Camera 4K 360 Degree Panorama Action Camera Ambarella A12 Chipset- Black International Edition
Xiaomi Mi Sphere Camera 4K 360 Degree Panorama Action Camera Ambarella A12 Chipset- Black International Edition

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Customer Reviews

4.85 out of 5
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See all 144 reviews Write a Review
  • DavidAdrianMR
    La camara 360 PERFECTA!!
    Excelente Camara. Facil de Usar. Se configura de forma sencilla con el celular. De preferencia usarla con la MicroSD de alta tranferencia (Las que especifica la aplicacion) para una mejor respuesta y evitar calentamiento. El tiempo de duracion de la Batería es arriba del promedio. Depende de su uso obviamente. Si se está constantemente conectada al celular y grabando dura hasta 2 horas, las cuales son mas de lo requerido al realizar tomas 360. Si se usa en modo Timer es excelente. Uno puede ir caminando y programar que cada 2,5,10,30 segs tome una foto. Excelente para realizar un recorrido, no perder ningun detalle y ahorrar batería.
    En fin, es una camara sencilla, hay que cuidarla de la humedad y cambios bruscos de temperatura porque puede experimentar condensacion (Como cualquier camara). La bolsa que viene con la camara es excelente! De preferencia, siempre tener una microfibra supersuave y muy limpia, ya que el cristal es delicado en cuanto a la grasa que pueda contener una microfibra, de preferencia destinar una exclusivamente para la camara. El tripie que viene con la Camara es de muy buena manufactura, resistente y practico. Al mismo tripie puedes agregarle un Palo de Selfie y funciona excelente, pero eso si, debes de tener cuidado en lugares donde hace aire, ya que puede voltearse y hacer que la camara se golpee si se llega a caer. En general, estoy sumamente contento con mi compra

    Oct 12,2018

  • SkyAlex
    Xiaomi Mijia Mi Sphere 360 3.5K
    Camera davvero ben concepita, di facile utilizzo e molto robusta, dal rapporto qualità/prezzo eccellente, come ormai Xiaomi ci ha abituato con i suoi prodotti!
    Controllabile in tutte le sue funzioni dall'app (per Android e iOS) scaricabile gratuitamente dai rispettivi store.
    L'app consente anche un leggero post editing, convertendo direttamente dallo smartphone, le immagini e video in formato corretto per la visione a 360°sui social network e permettendone la pubblicazione diretta!
    La qualità dei video è abbstanza buona e quella delle foto ancora meglio! Il software compone le immagini in modo quasi perfetto, rendendo invisibile, o quasi, la cucitura tra le riprese dei due obiettivi della cam! Davevro ottima!!
    A corredo della Cam trovate un piccolo e pratico treppiede ed una comoda custodia.
    Unico neo, la batteria non è rimovibile ma la cam funziona anche mentre è in carica, quindi potete usare una piccola power bank, magari attaccata al treppiede, per le lunghe riprese (oltre i 70 minuti).
    Consigliatissima!!
    Suggestion
    La batteria non è rimovibile

    Dec 10,2017

  • Brendan
    Excellent Hardware, App has room for improvement
    Pros:
    -The camera is quite compact and has excellent build quality, the perimeter is black aluminium which dissipates heat quite well and allows video recording of 1hr 45mins.
    -Comes with a neat tripod which doubles as a handle
    -Photos are great quality and resolution (there is some purple fringing around bright light however)
    -The video quality is 3.5K and very good compared to competitors 4K, especially in low light
    -There are many manual controls EV, ISO, Shutter Speed (shutter speed 1-8 sec on iOS, 1-32 secs on Android)
    -Comes with a neat carry bag that is felt lined on inside and waterproof rubber on the outside
    -Its waterproof, rated IP 67
    -When paired with a selfie stick can be used in standalone tripod mode (see attached photo)
    Suggestion
    Cons:
    -As an english speaker be aware that the manual is only written in Chinese and the iOS app is about 75% english (I used Google Translate App on iPhone to translate).
    -The iOS app needs to be improved as there is reduced video output resolution vs Android, and output of stabilised video is only possible through the current version of the iOS app
    -There is currently no video editor for the iOS app, however once video is saved to Camera Roll you can edit (trim) it there.
    -Needs a timer for photos in standalone mode as fingers get in the way when pressing buttons
    -Transfer speed of photos/videos from camera to phone could be improved
    -Doesn't have livestreaming functionality

    May 25,2017

  • Ataru M.
    Great camera, fast shipping
    This isn't my first 360 camera. I also own the "old" Ricoh Theta M15. I liked it (and it still works great) but video quality was poor. For 360° video you really need 4k -or more. I saw a lot of review and the Xiaomi Mi Sphere Camera seemed the best choice for me, so I bought it during a flash sale (I payed it about €193). The camera works great: before I left for my holiday I did a simple indoor test and I liked the result (see YouTube link). I watched the video in Virtual Reality, too, and it was quite enjoyable and "immersive". I made more photo and video tests during my holidays, but I still have to watch them (I hope to publish some of the new video soon). The only problem I noticed is that the camera gets really hot, especially when you turn the wi-fi connection on. It doesn't seem to affect the performance. I think it's really good camera for the price.

    Aug 29,2018

  • pjano
    Cheap for 360 4K Videos
    My expectations were really high for this camera, since I have been using 4K GoPro Hero5 as my helmet-cam. The 360 is really cool but definitely not as crisp as a GoPro, which is better designed for helmet use (but not 360). There are no extra attachments that come with the camera, only a tripod, which I have taped to the top of my helmet, but I will have to use my own screws/bolts to probably attach it to my bike for a better angle. The charger is a standard cable which is really good compared to GoPro which has it's own cable. The files are also not as big as I expected, and I use 120 Gb SD which lasts ages. Overall I recommend this camera if you are interested in trying out 360 videos, but it you want something extremely high quality, spend more money to get one of the top-of-the-range 360 cameras.

    Nov 06,2018

  • ein User
    Mal was für Leute, die kein Englisch können:
    Die Kamera in der Int. Edition kommt in einer kleinen Pappschachtel mit Kamera, Ministativ, Tasche und Bedienungsanleitung in Englisch. Die App zum Einstellen von Kameraparametern lädt man sich nach Scannen des QR-Codes im Bedienungsheftle herunter. Alternativ kann man im Playstore nach "Mi Sphere Camera" von MADV Technology suchen (für Android-Geräte).
    Beachtet unbedingt das Menü "Einstellungen" in der App (das Rädchen oben rechts in der Ecke). Geht alles in Ruhe durch. Das erspart euch Frust. Um zwischen einzelnen Panorama-Arten umzuschalten, beachtet bitte den Menüpunkt "Preview mode".
    Meine Kamera funktioniert tadellos (habe bei anderen Versandplattformen schon frustrierte Nutzer erlebt). Die Drei-Knopf-Bedienung an der Kamera ist einfach und selbsterklärend. Werde die Kamera jetzt ausgiebig testen...

    Nov 01,2018

  • Italo
    Exactly what I was looking for
    Impressive results with an little camera. Very easy to use, the app on Android and Windows help to convert photos and videos with great quality. Very good material and very good quality of lenses. i succeeded install the app on Samsung SM-G530BT (Galaxy Gran Prime Duos) direct from ez team, xiaomi page. On play store the message show how to not possible to install but direct download was possible and run normally. Photo with low shutter speed get the impressive night shots. Precise joined parts on video/photo. With this price is great 360 camera.
    Suggestion
    I don't know what to do after the end life of battery. Camera overheats. You need caution to no record much time and overheats.

    Oct 04,2017

  • rogmariop
    The best 360 camera
    -Comes with a neat tripod which doubles as a handle
    -Photos are great quality and resolution (there is some purple fringing around bright light however)
    -The video quality is 3.5K and very good compared to competitors 4K, especially in low light
    -There are many manual controls EV, ISO, Shutter Speed (shutter speed 1-8 sec on iOS, 1-32 secs on Android)
    -Comes with a neat carry bag that is felt lined on inside and waterproof rubber on the outside
    -Its waterproof
    Suggestion
    - Should be very useful an HDMI port
    -There is currently no video editor for the iOS app, however once video is saved to Camera Roll you can edit (trim) it there.
    -Needs a timer for photos in standalone mode as fingers get in the way when pressing buttons
    -Transfer speed of photos/videos from camera to phone could be improved

    Jul 19,2018

  • Balaazs
    Oh yeah.
    I've been planning to buy a 360 camera for a year now. I saw a test video on last week. The test was convincing. I decided and buy this one.
    The material is very good. the camera is very tiny. The software was complicated at first sight. And failed to update the software either first. I tried with my tablet with older Android system. Then it succeeded. I think the app is not particularly compatible with Android Pie.
    Okey. The camera don't work without SD card. The pictures quality are is very good. Same the videos. On the YouTube you can find lots of tips and tricks. I recommend this camera.

    Sep 29,2018

  • Frank3D
    The Xiaomi delivered!
    The Xiaomi Mi Sphere 4K Panorama Action Camera earns 5 stars, because of the great quality to price ratio. The camera is as we speak still one of the best 360° camera's available. It is perfect for photography, virtual tours and great 360° videos. It has great stabilization and a nice workflow. After taking a 360° photo, with the xiaomi app, it takes only a few secodns to stich and directly send to your mobile device. I woul definitly recommend this cameraif you are looking for an overall great 360° camera.
    Suggestion
    You can't really shoot 360° footage for more then an hour, after taht the camera starts to overheat.

    Jul 20,2018

FAQ for Xiaomi Mi Sphere Camera 4K Panorama Action Camera

  • Does Xiaomi Mi Sphere Camera 4K Panorama Action Camera have CE certificate?

    Yes, it has CE, MSDS certificates.
  • How to change the language of the App to English?

    You need to switch the language of your phone to English, then the App will be English.
  • Can Mi Sphere 4k 360 operate by remote control?

    You can take photos via App.
  • Does it support quick charging?

    It supports quick charging 2.0.
  • What is the type of USB port?

    Micro USB port.
  • What is the requirement of the SD card?

    Class 10 or above.
  • How to reset the WiFi password?

    Long press the WiFi button to reset the WiFi password.
  • How does the indicator light change when charging the camera?

    When charging, the battery indicator glows red. Charging is complete: the battery indicator lights in blue.
  • What is the initial password of the camera?

    12345678.
  • How long will the camera went to standby mode?

    If there are no camera operations for 120 seconds, it will go into standby mode, the battery indicator will flash blue.
  • View More

Customer Questions & Answers

  • All(30)
  • Product Information(13)
  • Stock Status(2)
  • Payment(1)
  • About Shipping(10)
  • Others(4)
Q

This camera is compatible with google street view?

By Jose David Sep-21/2018 15:48:01

A

Hello Nan,

For your issue, please kindly note:

Yes,it can.


Q

India available how many days

By srikanth Aug-25/2018 03:52:12

A

Hello Srikanth,


This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

What is the return policy of product

By Krishna Jun-29/2018 08:57:37

A

Hello Krishna,
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

Q

Hi, Was just wondering if you could give a rough estimate of how long it would take to ship to the UK?

By Daniel Hatton Apr-17/2018 15:43:20

A

Hello Daniel,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Hello, I am a YouTube content creator and I have a channel of 65000 subscribers with an average daily viewing rate of 20000 views I do stories with people on the street and I am merging them with funny sections to make the video more fun and I like to collaborate with you and show your product in my next video I have a plan for a successful advertisement I will first thank you at the beginning of the video and Display your product within 40 seconds of the beginning We describe your product and its features and price I assure you that the advertising will succeed because subscribers in my channel always ask me the type of my camera and the programs I use to buy them If it's possible, I want a direct email to send you an email with a brief description of the work I'm doing This is a channel link https://www.youtube.com/channel/UCkwZVCNN4W6FTduZTf0VSYQ I'm waiting for your answer to discuss the details

By mustapha el bourkhissi Mar-16/2018 03:45:32

A

Hello mustapha,


Please kindly contact our Youtube team via email here:  youtube@gearbest.com.


Q

From where do you ship? Asking because I hope you are able to ship from within EU : )

By Tommy Mar-14/2018 16:50:46

A

Hello Tommy,
Thanks for your inquiry.

The item will be shipped out from Poland.

Q

Hi, I want to purchase this camera. But when you are shipping the item, can you put the description as "Digital camera". As herein Qatar, if description is something related to network, IP CAM, action cam etc, clearance procedure is very hard and we have to pay customs duty, etc etc.. to govt. Please let me know.

By Bijuraj Feb-03/2018 13:43:21

A

Hello Bijuraj,

Unfortunately we cannot declare goods at a lower value than what the item is truly worth or change the item name. We are sorry for this inconvenience. 

We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.


Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html


If you have any more questions please feel free to contact us. 


Q

can you opne shipin to SPAIN PLEAZ

By derdak Dec-03/2017 14:44:10

A

Hello derdak,


Yes, we can ship to SPAIN. 


Let me know if you need any further assistance. 


Q

Hello. Is this item currently in stock and how long will it take to complete processing and then ship? Thnks

By Mohit Nov-28/2017 10:20:57

A

Hello Mohit, 
Please note that the item is available now.

You can make the order and we will arrange the shipment soon.


Q

IF i ored this camera 360 xiaomi i will pay customs ?

By KONSTANTINOS Nov-24/2017 15:18:56

A

Hello KONSTANTINOS,

We are sorry that we are unable to predict or avoid the customs tax.

If you want to know detailed information, you can contact local post office to check it. 


Q

This camera is compatible with google street view?

By Jose David Sep-21/2018 15:48:01

A

Hello Nan,

For your issue, please kindly note:

Yes,it can.


Q

Hello i bought this camera and i got it. But after i test my video I move my video to my PC and video looks goggles like divide. how can i change this to Vr?

By YANG Oct-01/2017 03:23:56

A

Hello YANG
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

Hello sir, i'd like to bye a xiaomi mijia 3.5k Panorama Action Camera but there are 2 editions domestic and international.Could you explane to me the diferrence between. thanks for your time

By MARIA Sep-19/2017 12:30:50

A

Dear MARIA,


Thank you for your inquiry.

The differences between the international edition and domestic edition: the international edition is equipped with English external packing, English user manual and uses English version APP

Q

Hello, can the domestic version be used with the English app? Thanks!

By Laurent Jun-28/2017 21:00:40

A

Hello Laurent,
Yes,it supports English,Simplified Chinese,Traditional Chinese.

Let me know if you need any help.

Q

Will the android phone with Exynos 5433 CPU render full resolution video?

By Saulius Jun-27/2017 20:16:01

A

Hello, Saulius

Thank you for the inquiry.

3.5K video resolution, which can bring you high HD video enjoyment.

If the screen resolution of your smartphone support this 3.5K resolution, then yes it is supported.

Please feel free to contact us if you have additional questions.

Q

Can i use the english app from playstore for the domestic version? The writings on the camera screen (where i can choose photo mode, video mode, timelapse and settings) will be english in domestic mode? So only the manual wont be english?

By Thomas Jun-22/2017 05:51:58

A

Hello Thomas,
Yes, you can use English app.

Q

Difference between domestic and international version?

By Erik Madden Jun-21/2017 02:55:49

A

Hello Erik, 


The differences between the international edition and domestic edition: 

the international edition is equipped with English external packing, English user manual and uses English version APP

Thank you for your inquiry.

Q

Good morning the battery can be replaced with a spare battery for a longer life or is it only rechargable? regards

By Manlio Carlo Jun-14/2017 07:20:25

A

Hello Manlio,
Only for rechargable.

Q

Is there any, sold apart, waterproof case, bike clip, etc ?

By Paulo Eduardo May-11/2017 09:44:51

A

Hello Paulo, 
Package Contents: 1 x Xiaomi mijia 3.5K Panorama Action Camera, 1 x USB Cable ( 93cm ), 1 x Tripod, 1 x Pouch

Q

Buenas noches las instrucciones y en la app vendrá en Español también?

By Cristóbal May-10/2017 19:45:17

A

Hello Cristóbal, 


Language: English,Simplified Chinese,Traditional Chinese.

Q

Hello. Is this item currently in stock and how long will it take to complete processing and then ship? Thnks

By Mohit Nov-28/2017 10:20:57

A

Hello Mohit, 
Please note that the item is available now.

You can make the order and we will arrange the shipment soon.


Q

Hi. Please tell me what happened to EU warehouse? Yesterday was available. I was about to purchase today, but no EU warehouse in the list. Thank you very much.

By Roman Tashev May-30/2017 14:28:43

A

Hello Roman,
We are sorry this item not in stock in EU warehouse.

Q

IF i ored this camera 360 xiaomi i will pay customs ?

By KONSTANTINOS Nov-24/2017 15:18:56

A

Hello KONSTANTINOS,

We are sorry that we are unable to predict or avoid the customs tax.

If you want to know detailed information, you can contact local post office to check it. 


Q

India available how many days

By srikanth Aug-25/2018 03:52:12

A

Hello Srikanth,


This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

What is the return policy of product

By Krishna Jun-29/2018 08:57:37

A

Hello Krishna,
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

Q

Hi, Was just wondering if you could give a rough estimate of how long it would take to ship to the UK?

By Daniel Hatton Apr-17/2018 15:43:20

A

Hello Daniel,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

From where do you ship? Asking because I hope you are able to ship from within EU : )

By Tommy Mar-14/2018 16:50:46

A

Hello Tommy,
Thanks for your inquiry.

The item will be shipped out from Poland.

Q

Hi, I want to purchase this camera. But when you are shipping the item, can you put the description as "Digital camera". As herein Qatar, if description is something related to network, IP CAM, action cam etc, clearance procedure is very hard and we have to pay customs duty, etc etc.. to govt. Please let me know.

By Bijuraj Feb-03/2018 13:43:21

A

Hello Bijuraj,

Unfortunately we cannot declare goods at a lower value than what the item is truly worth or change the item name. We are sorry for this inconvenience. 

We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.


Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html


If you have any more questions please feel free to contact us. 


Q

can you opne shipin to SPAIN PLEAZ

By derdak Dec-03/2017 14:44:10

A

Hello derdak,


Yes, we can ship to SPAIN. 


Let me know if you need any further assistance. 


Q

When can the camera appear on sale in a EU warehouse?

By Ace-B Oct-18/2017 14:36:24

A

Hello Ace-B,
We are sorry we don't have this plan yet.

Q

I wanted to order this product, but I'm leaving on a trip in three weeks, and afaik you cannot guarantee it will reach me in that time (Belgium). Such a pity...

By Thomas Oct-10/2017 21:04:44

A

Hello Thomas,
This item in stock now, we can ship to you at once.

Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Q

Would you like to know the amount of tax you have to pay here in Brazil if it will be taxed?

By Thiago Jul-27/2017 13:54:46

A

Hello Thiago,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

How long does it take to USA?

By Kee Jun-19/2017 23:13:22

A

Dear Kee,


Total Delivery Time = Processing Time + Shipping Time
We will need approximately 3-5 business days to arrange shipment of your order.

The exact shipping time depends on the shipping method you choose. 
1) Flat Rate Shipping: Between 10-25 business days to ship to the destination, by post office.
2) Standard Shipping: Between 7-15 business days to be delivered, by EMS.
3) Expedited Shipping: Around 3-7 business days to arrive, by DHL/FEDEX/IB.

Please note that the above shipping times are for guidance only. 


Q

Hello, I am a YouTube content creator and I have a channel of 65000 subscribers with an average daily viewing rate of 20000 views I do stories with people on the street and I am merging them with funny sections to make the video more fun and I like to collaborate with you and show your product in my next video I have a plan for a successful advertisement I will first thank you at the beginning of the video and Display your product within 40 seconds of the beginning We describe your product and its features and price I assure you that the advertising will succeed because subscribers in my channel always ask me the type of my camera and the programs I use to buy them If it's possible, I want a direct email to send you an email with a brief description of the work I'm doing This is a channel link https://www.youtube.com/channel/UCkwZVCNN4W6FTduZTf0VSYQ I'm waiting for your answer to discuss the details

By mustapha el bourkhissi Mar-16/2018 03:45:32

A

Hello mustapha,


Please kindly contact our Youtube team via email here:  youtube@gearbest.com.


Q

I want to buy Xiaomi mijia 3.5K. and I have a questions. Can I buy insurance from kerry express in my country? And I want a tax invoice. Total Price How much money? How do I pay? Thankyou.

By WONGSAPRAT Oct-25/2017 09:38:13

A

Hello WONGSAPRAT 

You may buy the insurance for the order.

We may send you the invoice after shipment.
Our website accepts following safe and secure payment methods:
1.PayPal
2.Pay by credit card directly
3.Pay by credit card via PayPal
4.Wire Transfer
5.Western Union
6.Pay by Boleto Bancario via Ebanx
Available payment methods depends on where are you from. Please add items to cart, click"proceed to checkout",then choose the destination country to check the total price.

You may add the insurance after choosing the shipping method.
If you pay by Wire Transfer,Western Union,please contact us for further details.

Q

Can you showed the value of this products under 30$?

By bebe May-07/2017 16:45:53

A

Hello bebe,


Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience. 


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Is there any warranty on this product?

By Chan May-05/2017 02:24:19

A

Hello Chan
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

30 Questions & Answers View All>

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