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Home > GB Feature > Top tips and policy collections for shopping on GearBest
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Top tips and policy collections for shopping on GearBest

Top tips and policy collections for shopping on GearBest

By  Sophia Windsor 2018-12-27 4949 2

As one of the largest global online shopping websites, GearBest provides more than 300,000 awesome products for worldwide customers. To help you learn more about shopping on GearBest and have a pleasant shopping experience, we collected some most practical tips and policies covering every aspect from placing an order, money-saving secrets, free shipping tricks, product return and refund policy to customer service, we are sure you will benefit a lot from it.

 New to GearBest? These 20 basic things you must know
 GearBest shipping & delivery policy and free shipping tricks
 GearBest tracking fees and shipping insurance
 GearBest shopping bonus: GearBest promotion, GearBest coupons and GB points
 GearBest order cancellation
 GearBest warranty, return and refund policy
 GearBest payment methods
 GearBest customer service and contact information

New to GearBest? These 20 basic things you must know

If you are new to GearBest, or have some questions about placing an order, GearBest shipping and delivery, warehouse, and customer service, you can check this post which covers the comprehensive and frequently asked questions.

shopping on GearBest 


 Related post: 20 things you need to know when shopping on GearBest

GearBest shipping & delivery policy and free shipping tricks

GearBest can ship to most countries in the world, and it provides you with 4 shipping options: unregistered air mail, registered air mail, priority line, expedited shipping. What features of each shipping method, and how to save money on shipping your GearBest order? Does GearBest offer free shipping? The following two posts will tell you every detail about it.

GearBest shipping & delivery policy 


Related posts:
GearBest shipping memo: save money on delivery by choosing the best option
How does free shipping work on GearBest?


Besides, you may want to know more details about GearBest delivery, such as what countries does GearBest deliver the package to? What is the remote areas delivery policy? Can GearBest ship to PO Box or APO address? Are there any tips to ensure successful shipping? This article will tell you the answer.


 Related post: What countries does GearBest deliver to?g memo: save money on delivery by choosing the best option

GearBest tracking fees and shipping insurance

Shipping is very important for online shopping. GearBest is trying its best to provide cheap, fast and reliable shipping service for every customer. But is it necessary for us to pay for a tracking fee or shipping insurance? In fact, it all depends. This post will give you a clear answer about it.


 Related post: Short guide on tracking fees and shipping insurance on GearBest

GearBest shopping bonus: GearBest promotion, GearBest coupons and GB points

GearBest not only provides a wide variety of awesome products, but also offers the best bang for your buck. Moreover, you have many ways to  catch some high value products far more than you paid, such as GearBest promotion, coupons and GB points.

GearBest promotion 

Our insiders summarized as many as 6 easy ways to help you catch the best price on GearBest. Want to know it? Please check here.


 Related post: 6 secrets to catch the best price on GearBest


GearBest coupon is a very easy and common way for you to save money when shopping on GearBest. So where can we find GearBest coupon codes and how to use them? And are there any special coupons for new GearBest members? You will find answers in this post.


 Related post: GB Coupons - the easiest way to save money when shopping on GearBest!


50 GB Points are worth $1.00. Do you know it? When I am saying it, you might immediately head to your GB account to check it. In fact, you have more ways to easily earn GB points. Please dig out more secrets about it in the following two posts.


Related posts:
7 ways to earn you a super saving with GB Points
Easy get 60 FREE points from GearBest


Despite this, choosing the Add-on items is also a good way to save your total money and shipping fees. What are Add-on items? How to get Add-on items? Please refer to this post.


 Related post: What are "Add-on items" on Gearbest and how to use them to save money

GearBest order cancellation

Cancelling an order is a very common thing on the online shopping, as you might have some new purchase ideas after placing an order. On GearBest, orders can be canceled at any time before the product shipped out. But one thing you should note that the orders that have been dispatched cannot be cancelled. Want to know more policy details about cancelling an order? Such as how to cancel unpaid orders, How to cancel paid orders (not dispatched yet), or the processing time of the order cancellation. This post will clearly show you every step about it.

GearBest order cancellation 


 Related post: 6 facts about order cancellation on GearBest

GearBest warranty, return and refund policy

Every product on GearBest must undergo strict quality tests. Besides, our competitive warranty, return and refund policy also offer you enough peace of mind, such as 7 Day Dead on Arrival (DOA) Guarantee, 30 Day Unconditional Refund Guarantee, 45 Day Money Back Guarantee, etc. The following related posts will enable you to have a good understanding of these policies.

GearBest return policy 


Related posts:
GearBest warranty and return policy simplified
6 tips about applying for a product return on GearBest
What should I do if a product I bought from GearBest has a problem or is broken?

GearBest payment methods 

As a global online shopping web, GearBest supports up to 4 kinds of secure payment methods for your great convenience. The following post will introduce these payment methods and teach you how to choose the best payment option for yourself.

GearBest payment methods  


 Related post: 4 available GearBest payment methods for your easier shopping


Despite the multiple payment methods above, we also offer our own payment method - GB wallet. Are there any advantages using GB wallet? And how to use it? Please check the related post below.


 Related post: Insider guide to using the GB Wallet to your advantage

GearBest customer service and contact information

Still have any questions about your products or orders? Our dedicated customer service is always ready to help you. GearBest provides customized and diversified contact channels for different question types, such as Facebook Messenger, Submit a Ticket, Live Chat, Call Us. So if you have any questions during the shopping, please enter the GearBest Support Center page and select the question type, then the system will automatically offer you recommended contact channel.

GearBest Support Center page 

Bottom line

Hope these top tips and policy collections can help you. We sincerely wish all of you have a happy shopping experience on GearBest.


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