8 common solvable problems: XiaoMi Yi sports action camera
By GB Blog Official 2016-10-16 26322 2
1) The light is on, but the camera can not turn on
A: Press power button and WiFi key at the same time for 3-5 seconds, you will hear a sound and try to reset the camera.
B: Try to upgrade the firmware from the official website. Please click here.
2) The light is off and not working
A: Change to another charging cable, charge more than 10 minutes and then try to boot it up.
B: If still not working, it may be a problem related to the the battery, please contact after-sales service.
3) WiFi can not connect
A: Check the WiFi or the connection line.
B: Check whether you download the APP, if not, download it.
4) Can not turn on WiFi / blue screen
A: Restore to factory default settings.
B: Try to upgrade the firmware, use the link above.
5) The computer is crashed or screen gets stuck
A: Replace your data cable.
B: Change to another computer or download other Image Viewers.
C: If both above ways can not solve the problem, please contact after-sales service.
6) Bad pixel, fuzzy pictures / the picture has horizontal line or spot
A: Restore the factory default settings.
B: Try to upgrade the firmware in the same link with above one.
7) Can not read the card
A: The card may not be compatible. We recommend to use more than 32GB capacity class10 card.
B: Try a new card and then restart it.
C: Try to press the start button + WiFi button to reset the camera.
D: Try to upgrade the firmware, use the above link.
E: If still not working, the SD card slot may be broken, please contact after-sales service.
8) There is some noise when recording
This may be related to the WiFi. Please do not connect WiFi when recording.
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