Alfawise E202 smart lock FAQ
By Niki Jones 2019-01-10 2371 0
Alfawise E202 smart lock features / specs
A. Confirm the thickness of the door:
Please confirm whether your door is made of wood or steel with a thickness between 40-100mm
B. Confirm the size of the lock:
Please confirm the size of the previously installed door lock and lock body. If the size is different, please confirm that the E202 door lock panel can cover the previous hole position, and it can be installed after re-drilling.
C. Confirm the opening direction of your door: please confirm whether your door is opened to the left or the right. The left-handed lock is different from the right-handed lock.This lock has two types,respectively are "left-handed" and "right-handed", pay attention not to buy the wrong one.
Support, remote unlocking has two ways:
A. APP generates dynamic password to unlock. Dynamic password can be generated in the APP and provided to visitors to unlock.
B. Click the APP to open the lock remotely. When the guest comes to visit, you can ask the guest to input "4" + "#" on the door lock. At this time, as long as the mobile phone is connected to the Internet, the APP lock interface will appear "click remote door opening", and click to open the lock.
A. After typing the dynamic password, press "#" again to make it valid.
B. The effective duration of the dynamic password is 5S after it is generated, and it will be invalid after 5S. If it fails, it needs to be generated again. Dynamic passwords also support virtual passwords.
Alfawise E202 smart lock troubleshooting
First complete the punching according to the requirements of the door lock punching diagram, and then complete the lock installation according to the following three steps:
A. Install the lock body. First, please confirm the direction of the lock tongue, confirm and adjust the direction of the lock tongue according to the direction of the door is closed, then load it into the door and lock the screw.
B. Install the front panel of the lock. Product packaging box contains different lengths of square steel and connecting column, according to the thickness of the door to choose different lengths of square steel and connecting column, inserted into the front panel of the lock, then cover inside the door.
C. Install the back panel of the lock. The installation can be accomplished by processing anti-lock cutting according to the thickness of the door and connecting the row line of the front panel to the back panel, connecting the square steel and anti-lock cutting, and locking up the two setscrews. Note: there is a screw position inside the battery cover box.
A. First connect the mobile phone to the WIFI at home, open the "Tuya Smart" App, click "+" in the upper right corner, then click "All devices" and select " Lock".
B. Touch the lock keyboard and continuously input "3" + "#". After verifying the administrator, the "8" key flashes, which means entering the distribution network mode.
C. According to the APP prompt, enter the WIFI password to complete the task of adding connection.
Note: In APP "All devices", select " Lock" instead of "Smart lock" (Here " Lock" is WIFI lock and "Smart lock" is ZigBee lock).
For Gearbest customers: If you've purchased Alfawise E202 Smart Lock from us and still have problem after using the firmware, please do not hesitate to get in touch with us. Just fill in the ticket with your questions at our Support Center and send it to us. We will do our best to deal with your problem as soon as possible. We are always happy to help.
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