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Home > How To > Alfawise H96 Pro+ TV box FAQ
Alfawise H96 Pro+ TV box FAQ

Alfawise H96 Pro+ TV box FAQ

By  Steve Lowry 2018-09-27 849 0

How to flash the firmware of Alfawise H96 Pro+ TV box? What languages does Alfawise H96 Pro+ TV box support? Why the TV box reboot automatically? This post will tell you.

Alfawise H96 Pro+ TV Box

Function and specification issues

No, it doesn't support. If the video has subtitle, it can display the subtitle.
It has CE, FCC, ROHS certificates.
It supports 80 languages (such as English, German, French, Portuguese, Spanish, Turkish etc).
It works with USB web camera.
No, it isn't. But you can root it by yourself.

 

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Trouble shooting

There is something wrong with the firmware, you need to flash the firmware.
Android system will occupy the ROM, like cell phone (If you bought a 16G phone, it may only have 11G available). You can refer to this post: Why do 16GB phones only have 12GB storage available.
The resolution is too high, please lower the resolution.
Make sure the power supply is normal, check the power cable connection, change other power adapter, or the hardware has been broken.

1. Make sure the WiFi signal is good, and has permission to connect it;

2. Do not conenct two many devices with the same WiFi;

3. Restore the TV box to factory setting;

4. Flash the firmware of the TV box.

1. Make sure you have switched the TV to right channel (If you connect the TV box with HDMI, you need to switch the TV to HDMI channel ).

2. Flash the firmware.

Clean the HDMI port, check the HDMI connection, also you can change a new HDMI cable or other TVs.

Wrap up

Alfawise H96 Pro+ TV box supports 5.0G WiFi, which can improve the speed of running multi-task; 1000M LAN can improve the net speed and the performance to a large extent; H.265 and VP9 - 10 Profile - 2 decoding will offer you high definition pictures and movies.

 

For Gearbest customers: If you've purchased Alfawise H96 Pro+ TV Box from us and still have problems or suggestions, please do not hesitate to get in touch with us. Just fill in the ticket with your questions at our Support Center and send it to us. We will do our best to deal with your problem as soon as possible. We are always happy to help.

 

 You may also want to read:
X96 TV box ROM firmware pack
H96 Pro+ TV box ROM 6.0 firmware
Still don’t know how to connect your Android TV box?
MXQ Plus TV Box Amlogic S905 Android 6.0 Firmware Pack


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