Alfawise N816 Smart Home Security 1080P WiFi IP Camera FAQ

● Please confirm that the connected wireless network is a 2.4G router. If you connect with RJ45 , please confirm whether the connection is OK .
● If the connection is not successful, reset and reconnect the device.

● Open the app “ iCSee”, Select “Set up my device to WiFi”

● Enter the router password.

The Alfawise N816 Smart IP camera is added successfully.    

● Humanoid detection can be judged whether the human body moves. If it is the movement of the human body, an alarm will be issued, which can filter out some false alarms caused by non-human movement.
● Mobile tracking is not only for the movement of the human body. The camera detects any movement and will alarm, and the camera shakes the head to track the moving picture.

● First the camera must be plugged into a Micro SD card or a cloud storage service.
● Open the video in the app and click on “Playback” below to see “Video” and “Photos”, in “Video playback”, select “Regular” or “Alarm”.

You can support 5 people online at the same time. There are two ways to share with your family:
● The family member can select “Add Device in at the same WLAN” in “Add Device ".
● You can click “Share” in the APP video to send the device information code via SMS or email. The family opens the app in the add device, select “Add Share Device”, and then paste the information code to complete the addition.

Watch function is to open the mobile tracking function, the camera completes the mobile tracking and returns to the position you set in advance, and stays in the watch position for you to guard.

● First move the screen to the position you want to watch,
● Then click “Set Watch”. The watch time is to return to the preset watch position by pressing the set watch time after completing the motion tracking. "

Voice alarm settings for mobile tracking and humanoid detection are set in the same place in the app . That is to say , select " Alarm Action " in " Motion Alarm " in the setting , there is " Device Beep " in the menu , select to open or close, if it is on, the mobile tracking function only has alarm sound, no voice alarm. Voice alarms are only available when the humanoid detection function is available.

You can move the picture to the 3 area points you want to cruise , then start the cruise, and the camera will shake your head to the 3 points set in advance to cruise back and forth.

The reset button is on the top of the product, next to the SD card. Use a small pin to press and hold for 5 seconds to complete the device reset.

Yes, it supports cloud storage.

The maximum storage o is 128 GB.

Up to 1 month
The N816 supports high compression ratio video encoding format: H.265, Micro SD card can store up to 1 month, and it will cover the previous content when it is full.

After change setting in the app , please click "Save" in the upper right corner.

Yes, but humanoid detection and mobile tracking cannot be turned on at the same time. If humanoid detection is enabled, the mobile tracking will be turned off.

APP remote alarm notification, Take a Video , Snapshot , Device Beep and voice ( more than 10 fixed alarm voices are optional).

Yes, the recording time for each segment can be selected from 5 minutes to 120 minutes.

Yes, You can support 5 people online at the same time.

Yes, the cruise point can be deleted and reset. Press and hold the 3 area buttons to delete and reset.

Yes, click “ General About Device” in the APP “Settings”, you can see “Restore Factory Settings”.

5V / 1A of the Micro USB power adapter.