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Home > How To > DJI MAVIC 2 RC drone FAQ
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DJI MAVIC 2 RC drone FAQ

DJI MAVIC 2 RC drone FAQ

By  Steve Lowry 2018-11-24 668 0

If you want to choose a drone, then DJI MAVIC 2 you have to think about it. This article mainly introduces the problems and solutions that DJI MAVIC 2 will encounter during use. It will be very helpful for you to use DJI MAVIC 2 correctly.

PRODUCT

Yes. The Mavic 2 is compatible with DJI Goggles (firmware version 01.04.0500 or above) and DJI Goggles RE (firmware version 01.00.0600 or above). Please first activate DJI Goggles or DJI Goggles RE and update their firmware to the latest one on your computer using DJI Assistant 2. Power on DJI Goggles or DJI Goggles RE, choose Linking in Settings, then choose Mavic 2. Press the link button on the Mavic 2 and wait for a few seconds to connect DJI Goggles or DJI Goggles RE to the aircraft. DJI Goggles only support the 2.4 GHz signal frequency, while DJI Goggles RE support 2.4 / 5.8GHz dual signal frequency for more powerful performance.

CAMERA

The Mavic 2 Pro comes equipped with the all-new Hasselblad L1D-20c camera. The brand new 1-inch CMOS sensor has an active sensing area four times more effective than the original Mavic Pro. The large sensor also means better performance in low-light environments with a more extensive ISO range, and max ISO lifted from 3200 to 12800. The Mavic 2 Zoom is all about dynamic perspectives and is powered by a 1/2.3-inch 12-megapixel sensor with up to four-times zoom, including a two-times optical zoom (24-48mm) for more creative aerial photography options.
The Mavic 2 Zoom's 24–48 mm optical zoom camera supports shooting at 4x lossless zoom 1080p video.

FEATURES

Go to Camera Settings and tap the ‘Save Original’ button. You can select to save the original photos of the Hyperlapse video in either JPEG or RAW format. In ‘Storage Location’ you can choose to keep them on the Micro SD card or the internal storage.

PROPULSION

18 km in extreme testing environments measured in 50.4 kph windless conditions down to 0% battery. However, be sure to keep enough battery during flights for a safe return.
The Mavic 2 can resist up to level 5 winds on the Beaufort scale.
The Mavic 2's rotor system is optimized primarily for forward flight. Thanks to its more aerodynamic airframe, the Mavic 2 consumes less power at certain forward flight speeds than when hovering. Therefore, the maximum hovering time is 29 minutes in environments with no wind while the maximum flight time can be up to 31 minutes flying at a constant speed in conditions with no wind.

OMNIDIRECTIONAL OBSTACLE SENSING

Omnidirectional Obstacle Sensing includes left/right, up/down, and forward/backward obstacle sensing. Sensing for left/right directions is only available in ActiveTrack, POI, QuickShot and Tripod mode.

Note: Omnidirectional Obstacle Sensing does not fully cover the circumference of a 360-degree arc. And the left and right obstacle sensing system only works in specific modes and environments. DJI warranty does not cover any loss caused by crashing when flying left or right, even when ActiveTrack or Tripod mode is activated. Please be aware of your surroundings and App notifications when operating the Mavic 2 to ensure safety.

Yes. The Mavic 2's default setting has auto LED enabled, which turns the Bottom Auxiliary Light on/off depending on the brightness of your environment. You can disable this feature in the app, and you can also manually turn on/off the Bottom Auxiliary Light in the app.

REMOTE CONTROLLER & VIDEO TRANSMISSION

OcuSync 2.0 supports both 2.4 GHz and 5.8 GHz frequency bands, featuring stronger interference resistance and auto-switching capabilities to deliver 8 km 1080p video transmission feeds (unobstructed, free of interference, and when FCC compliant).
120–130 ms, which is 40–50 ms shorter than the first generation.
You can use an ordinary USB cable to connect your smartphone to the remote controller via the USB port at the bottom of the controller (be sure to pull up the cable at the Micro USB port). This might, however, prove to be slightly inconvenient when flying the aircraft. Cables with different connectors come with the aircraft so you can choose the one most appropriate for you.
No. You can only control it using a remote controller.
Mobile phones that are 6.5–8.5 mm thick and no more than 160 mm long will fit in the remote controller clamps comfortably. We strongly recommend you to remove the protective cover before attaching your mobile phone. For tablets beyond this measurement range, please purchase the DJI Mavic 2 Tablet Holder.

BATTERY

No. The Battery Charging Hub charges batteries in sequence according to their power levels from high to low, avoiding the hassle of interchanging them while charging. Charging in sequence gives you a fully charged battery in the quickest possible way.
It is recommended to fully charge the batteries at least once every three months.

UPDATING FIRMWARE

No. If you do, the update will fail. You will then need to download the firmware and update it again.
Connect the Mavic 2 to the DJI GO 4 app. The app will then check firmware compatibility automatically. You may upgrade according to the instructions.
No. You need to connect the remote controller with a USB cable and then power on to connect to DJI Assistant 2.

1. Low-battery level. Before installing an update, make sure the battery level is above 50%.

2. Powering off the Mavic 2 or the remote controller during an update.If this happens, restart the Mavic 2 and the remote controller, and begin the update again.

3. Internet was disconnected during the firmware download. If the update failure persists, or the remote controller does not link with the aircraft, there may be firmware inconsistencies between devices. In this case, use DJI Assistant 2 on your computer to update the aircraft and the remote controller to the latest versions separately.

Wrap up

For Gearbest customers: If you've purchased DJI MAVIC 2 RC drone from us and still have problem after reading the post, please do not hesitate to get in touch with us. Just fill in the ticket with your questions at our Support Center and send it to us. We will do our best to deal with your problem as soon as possible. We are always happy to help.

 

 You may also want to read:
 DJI Mavic 2 Pro / Zoom user manual in English
  8 unpopular functions of DJI drone
 DJI Ryze Tello RC drone review
 The sky's the limit: must-have DJI Phantom 3 accessories

 

 

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