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Home > How To > How to fix Bose 700 noise canceling wireless headphones don't connect to Windows 10 PC or laptop?
How to fix Bose 700 noise canceling wireless headphones don't connect to Windows 10 PC or laptop?

How to fix Bose 700 noise canceling wireless headphones don't connect to Windows 10 PC or laptop?

By  Adan Flannigan 2019-11-08 1824 0

Each user of Bose 700 noise canceling wireless Bluetooth headphones will meet a problem that the headphones Bluetooth can’t find in the laptop, computer Bluetooth list. Most often it's not the reason of device itself, but about the Bluetooth module - the adapter or drivers don't work. We will deal with each of these reasons separately.

Bose 700 noise canceling wireless headphones 

Bose 700 noise canceling wireless headphones connection failure reasons

So, let's list the main possible reasons why your computer or laptop on Widnows doesn't want to see Bluetooth headphones.


● The headphones are broken or completely discharged.

● No two-device operation mode in the headset at the same time

● The distance in line of sight is more than 10 meters (for Bluetooth 5.0)

● No or incorrect operation of the wireless adapter on the computer

● On the laptop flew off or drivers to the Bluetooth module were not installed


Except the Bose 700 headphones are failure or power off, we will discuss the other four situations.

Bose 700 do not connect to a second computer or laptop

The first thing you need to pay attention to if your computer or laptop does not see the wireless headphones is the current Bluetooth connection of the headset. The fact is that most inexpensive wireless models are able to work with only one device and do not support simultaneous connection to several.


Therefore, if your laptop or PC does not see the Bose 700, first check if your headset is connected to any other device - phone, laptop, computer or TV. If so, turn off the Bluetooth on this device or remove it from the system

Bluetooth headphones are too far from the sound source

Bose 700 wireless headphones work with Bluetooth 5.0 standard. Its peculiarity is that the device can be connected only if the sound source is located no more than 10 meters in the open space. In a modern apartment, this is the maximum room next door. Perhaps the computer or laptop does not see your headset because it is too far away.

The Bluetooth adapter on the PC or laptop doesn’t work normally


Bose 700 noise canceling wireless headphones 

The next reason why the wireless headphones cannot be detected is because of the presence or absence of a Bluetooth adapter - this applies to the computer or laptop. To check if it is present in the system and working properly, you need to go to "Windows Device Manager" and find your module in the "Bluetooth" section. If its name is displayed, click on this line and in the "General" tab we see that the status is displayed as "The device works normally".


Otherwise, right-click and select "Delete device". After that you will need to re-install the drivers on it.

Your laptop or PC lacks of drivers in Windows

Bose 700 noise canceling wireless headphones 

Headphones do not work with your laptop due to the lack of drivers in Windows Finally, another problem where your laptop or computer may not see the wireless headphones is the lack of drivers for the Bluetooth adapter in Windows. In this case, the network device will not appear in Device Manager at all, or an exclamation point icon will appear next to the name.


If this is your case, install the drivers from the included drive or via the device identifier (Ven-Dev).


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