How to pair Oclean Z1 smart electric toothbrush with iOS and fix the pairing issues?

How to pair Oclean Z1 toothbrush with mobile phone?

Step 1: Download the "Oclean" APP and install

Step 2: Turn on the Bluetooth of your mobile phone

Step 3: Do not search for for toothbrushes in the Bluetooth in your phone setting, and disconnect other devices with Bluetooth connection first),

Step 4: Then open the APP, and allow all permissions of the APP

Step 5: Login account in the APP.

Step 6: Select the corresponding condition of your teeth according to the provided options and he APP will present the brushing plan that suitable for your teeth.

Step 7: Search the device, select the Oclean Z1.

Step 8: Click the pairing device, and then the toothbrush will be paired successfully.

Why Oclean APP can't connect to bluetooth?

The toothbrush needs to be awakened and activated firstly. Click the power button of the machine to complete the boot.

● For Android phone users,

Step 1: Please make sure that the system version is more than 6.0 (settings-this machine information can be viewed);

Step 2: open the Oclean app Bluetooth app permissions (settings->application->Oclean app->Bluetooth);

Step 3: If the mobile phone Bluetooth is connected to other devices, please disconnect firstly, and then restart the app to search for Bluetooth after the phone restarts.

Step 4: If the App Bluetooth connection shows that this device has been paired, please contact Oclean official after-sales personnel to unpair the device.

Step 5: Please check whether the phone GPS is on, if not, please turn the phone GPS on.

Step 6: Please remove the pairing in your Bluetooth, unpair the toothbrush, and then re-search the app for Bluetooth binding.

Step 7: Please try a different phone. If the connection is successful, please try to operate the first three steps If it doesn’t connect, it is the Bluetooth problem of the phone. If you change other phones, and you still can't connect with Bluetooth, please contact Oclean official after-sales personnel directly.

● For Apple phone users

Step 1: Please firstly make sure that the system version is more than 8.0 (settings-this machine information can be viewed);

Step 2: If the App Bluetooth connection display this device has been paired, please contact Oclean official after-sales personnel for disconnect;

Step 3: Please try a different phone. If the connection is successful, please try to operate the first three steps If it doesn’t connect, it is the Bluetooth problem of the phone. If you change other phones, and you still can't connect with Bluetooth, please contact Oclean official after-sales personnel directly

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