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Home > How To > How to reset Sony TVs to factory settings?
How to reset Sony TVs to factory settings?

How to reset Sony TVs to factory settings?

By  Adan Flannigan 2019-09-06 1064 0

The factory reset mode for Sony TVs will erase all the settings you set up on your device to help bring the device back to its original state as it was from the factory. This will be useful if you want to reinstall your TV from the beginning. However, for Sony TVs, re-installation is not the same for every model but divided into two categories: with Sony Android TV and with regular Sony TVs.

How to distinguish regular Sony TVs and Sony Android TVs?

To be able to distinguish between regular Sony TVs and Sony Android TVs, the simplest and most intuitive way is to press the HOME button . The TV screen may appear as follows.

Sony TVs often have a familiar and less minimalist interface.

How to reset Sony TVs to factory settings 

The Sony Android TV has a more harmonious design.

How to reset Sony TVs to factory settings 

How to restore factory settings for regular Sony TVs

● Method 1: If the Home screen is displayed

Step 1: Select the Home key on the TV remote

Step 2: Select Settings

Step 3: Select System Settings.

Step 4: Select Customer Support.

Step 5: Select Factory Settings .

Step 6: Choose OK.

● Method 2: If the Home screen is not displayed

Step 1: Unplug the TV from the power outlet for 1 minute. When continuing to disconnect the power cord (power cord) of the TV, the remaining power in the TV will be discharged. So unnecessary data and error information in memory will return to the default.

Step 2: Plug the TV back in and wait for 40 seconds until the boot process is completed.

Step 3: Hold the Up button on the remote control.

Step 4: While holding the Up key, press and hold the POWER button until Reset appears on the screen. After that, the TV will turn off and automatically turn on.


1.Depending on the TV model, Reset may not appear on the screen.

2. After completing the restoration of the original Sony TV settings, if the TV does not start automatically, press POWER to check.

Step 5: Release the Up key , if done correctly, the setup window will appear.

Step 6: Follow the instructions to complete.

If the reset process fails, remove all other devices from the TV, turn off or disable the Internet and follow the steps again.

How to restore factory settings for Sony Android TVs?


1. When an external USB hard disk is connected to the TV, disconnect the USB cable from the TV before rebooting.

2.  If the TV is off, first turn on the TV and do the following.

● Method 1: If the Home screen is displayed

Step 1: Press the Home button on the remote

Step 2: Select Settings.

Step 3: Select Storage & reset.

Step 4: Select Factory data reset.

Step 5: Select Erase everything.

Step 5: Choose Yes.

● Method 2: If the Home screen is not displayed

Step 1: Select the HELP button on the remote.

Step 2: Select Help Guide on How to use your TV .

Step 3: Select Settings .

Step 4: Select Configuring the TV .

Step 5: Select the TV .

Step 6: Select Settings .

Step 7: Select Storage & reset in the displayed TV section.

Step 8: Select Erase Everything .

Step 9: Select Yes and done.

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