HUAWEI WATCH GT Pairing Problems Fix Guide
By Joe Horner 2019-08-05 56392 0
Step 1. Download the latest version of HUAWEI Sports Health App.
Step 2. Turn on Bluetooth.
Step 3. Press the key on the watch to make sure that the watch shows a pairing interface (the interface that shows the HUAWEI WATCH GT-XXX).
Step 4. Turn on the HUAWEI Sports Health App, add device and pay attention to choosing the correct watch Bluetooth name.
Replace the mobile phone to connect GT watch
Step 1. Make sure that the watch and the original mobile phone are connected to Bluetooth, and open the HUAWEI sports health App to unbind the watch if the Bluetooth list of the mobile phone system is displayed.
●Android mobile phone unbinding method: unpair in HUAWEI sports health App.
(1) Unpairing in App.
(2) Check the Bluetooth menu of the mobile phone system. If the device is displayed in the paired list, please choose "unpair".
●iOS mobile phone unbinding method:
in the HUAWIE sports health App device list, left slide to remove the binding, and in the mobile phone Bluetooth list, click ignore matched watch.
Step 2. Turn on the sports health App in the new mobile phone and reconnect the watch.
Unable to reconnect after disconnection
●Method of investigation:
Step 1:Make sure that the Bluetooth of the mobile phone is turned on, and that the watch and the mobile phone are within the Bluetooth connection range (up to 10 meters in the open environment). Beyond the distance, the Bluetooth disconnection will automatically reconnect when the watch and mobile phone enter the Bluetooth connection range.
Step 2:Android phones and Sports Health App need to be added to protected background apps.
Method 1: manually click to reconnect in the exercise Health App.
Method 2: restart the watch to reconnect.
Method 3: restart the mobile phone Bluetooth to reconnect.
Method 4: unbind the watch in the exercise health App if the watch is displayed in the list of Bluetooth matched devices in the mobile phone system.
Bluetooth name of the GT watch can not scanned during pairing.
●Method of investigation:
Step 1. For Android users, please download the latest version of App,For iOS users, please download the latest version of Sports Health App in App Store.
Step 2. Open the exercise Health App, to enter my-setup-test update and upgrade the exercise Health App to the latest version.
Step 3. Please make sure that your watch has been upgraded to the latest version.
Step 4. Make sure the watch is not connected.
Step 5. Check the Bluetooth list of the mobile phone system. If the watch is displayed in the matched device, ignore the watch.
Step 6. Press the key on the watch and choose to restart the watch to try to rematch.
For Gearbest customers: If you've purchased HUAWEI Watch GT from us and still have problem after reading this post, please do not hesitate to get in touch with us. Just fill in the ticket with your questions at our Support Center and send it to us. We will do our best to deal with your problem as soon as possible. We are always happy to help.
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