i12 TWS Binaural Bluetooth Earbuds User Guide & Troubleshooting (FAQ)

i12 TWS Earbuds Instructions

Answer a call

When a call comes in you will hear "a beeping" on your left ear bud. Now press the button on either ear bud to answer a call.

Hang up the call

Short press the button on either earbud to hang up the call.

Reject an incoming call

Press and hold the button on either ear bud for 1 second, until the voice prompt: call rejected.

Music playing control

Play/Pause: Press the button on either earbud to play or pause music.

Battery status alert and check

Battery indicator is showed in iOS phone or Android phone, you can check the battery status in your phone.

There is a low battery alert when the battery is low.

How to charge?

●While charging the red light is on.

●When fully charged the blue light will be lit for 2 minutes and then go out.

●Case charging the red light is on. When fully charged the red will go off.

●This charging case supports charging and discharging at the same time.

Note:

Do not charge your headset for much longer than 2.5 hours at a time, because this can lead to a reduction in battery capacity and can void your manufacturer's warranty.

How to wear the i12 TWS?

To properly wear the ear buds:

●Identify the Left and Right Look above the earbud for an R or L.

●Place the earphone with the earbud in your ear canal and rotate forward until comfortable.

How to pair the i12 TWS to your my phone?

●Short press the button on both earbuds at the same time. You will hear an audible cue saying, "Power On" and then saying ''Your Device Is Connected".

●Find "i12 TWS XXX "on your phone or tablet wireless.

●Click it and you will hear an audible cue saying ''Your Device Is Connected". Now your device is successfully connected. You can play music or make a phone call.

Note:

If asked a passcode, enter “0000” and the earphones will then connect to your device.

The next time you switch on the earphones, they will automatically search for and attempt to connect to the last paired

i12 TWS Troubleshooting

For Gearbest customers: If you've purchased i12 TWS from us and still have problem after using the firmware, please do not hesitate to get in touch with us. Just fill in the ticket with your questions at our Support Center and send it to us. We will do our best to deal with your problem as soon as possible. We are always happy to help.

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