Phone Fix Guide | Resolving Redmi Note WiFi & Network issues
By GB Blog Official 2017-02-01 101922 1
Your Redmi Note is unable to use mobile data
Firstly, you need to confirm whether you have sufficient phone credit, and check the current network signal strength. Afterwards, follow the steps below:
1. Ensure the mobile network status icon on the upper right (G / E / 3G / H / H + / 4G) is not displaying any issues.
2. Restart the phone, and manually scan through and select your network (mobile) operator.
3. Try to reset the APN access point: System Settings - Mobile Network - Access Point Name (APN) - Reset to the default settings and select "net" access point.
4. Check whether the network permission for a specific app has been disabled by the OS.
5. Determine if you have exceeded your monthly data cap/quota; most operators should allow you to purchase extra data blocks.
6. If you have installed network security apps, review the settings to see if traffic has been blocked.
7. Long-term use without any maintenance can produce a lot of junk files which can hinder optimum system operation; you can try to side-load a cleaner app and clean the system.
8. As an emergency step, you can restore the phone to its factory settings after backing up your important files. Following this, check to see if mobile data works.
9. If the above solutions still do not help you to resolve the problem, take your phone to a nearby authorized service outlet for testing.
The Redmi Note always shows "Disconnected" when connecting to WiFi |
If it shows "disconnected" all the time or WiFi is connected but the Internet can't be accessed, try the following methods:
1. Delete the saved SSID: select system settings -- WiFi, click the arrow icon after the WiFi name, select "Remove Network", add the SSID again. I suggest you use Google input method to enter password.
2. We recommend that you use the static IP mode to connect to WiFi: go to System Settings - WLAN - Locate the currently connected network. Click the arrow to set the network, click IP Settings, select Manual Static IP Address and Gateway.
3. Upgrade the firmware to the latest version.
4. Try to restart the router.
5. Try to connect to other WiFi hotspots, such as portable hotspots created on other phones.
6. If other WiFi hotspots are not available, it's recommended that you go to a nearby authorized service outlet to test your device.
You may also want to read: |
How to use MI Cloud to find your lost Xiaomi phone? |
How does Xiaomi Mi 6 splash resistance work? |
Xiaomi MIUI 8 Quick Ball function - come and find surprise |
HOT
-
How to use IMEI number to track your lost Android phone
2020-12-01By Cheryl Evans
-
i12 TWS Operation Instruction: How to use the i12 TWS Earbuds?
2019-08-26By Joe Horner
-
Anycast M2 Dongle Guide | Connect any phone to your TV
2018-10-19By Zim Watson
-
Xiaomi Mi AirDots wireless Bluetooth earphones user instruction
2019-04-17By Linky Johnson
-
Mi Mover: transfer any data from old phone to Xiaomi device
2017-11-17By GB Blog Official
-
How to check the actual signal strength on YOUR phone
2018-07-03By GB Blog Official
Related Products
Prev article:Human beings are not human beans but smartphones are always smart
Next article:Android Masterclass | Easy steps to fix frozen or dead Android phones