Questions and answers related to the mobile phone client of Xiaomi Mi Smart Robot Vacuum Cleaner
By Niki Jones 2019-03-01 2886 0
(1) Please confirm that the WiFi password entered is correct;
(2)Please confirm that the vacuum cleaner is within good signal coverage of the router;
(3)Please confirm that Xiaomi smart home is to upgrade to the latest version;
(4)Please confirm that the router can access the Internet properly;
(5)Please confirm that the router does not start whitelist setting filtering;
(6)Please confirm whether the DHCP function of the router is enabled correctly;
(7)Please confirm that the router has enough IP for distribution.
(1) please confirm that the vacuum cleaner is within good signal coverage of the router, especially when the robot is out of WiFi coverage during work;
(2) please confirm that the broadband access network is normal.
(1) Press the cleaning button and recharge button for a long time until the voice prompts "reset WiFi";
(2)Close the mobile phone to the robot within 1 meter, then open the smart home;
(3)Wait for the prompt to detect the vacuum cleaner before starting the network connection;
(4) Confirm that the location permission of the smart home app is not closed.
After starting the DND ,If the host is charged back automatically due to insufficient power before, the power is sufficient and will not be automatically scanned. At the same time, all passive voice (such as error) will not be prompted by voice.
Meanwhile, the brightness of the host ring light will be reduced.Start cleaning or there is an active operation, like taking out the dust box, which will exit the DND mode. When there is no operation for a period of time, the host will enter the DND mode again, this mode will be opened by default. The default startup time is 22:00-08:00, you can use the mobile phone client to close the model or modify the time period.
For Gearbest customers: If you've purchased Xiaomi Mi Smart Robot Vacuum Cleaner from us and still have problem after using the firmware, please do not hesitate to get in touch with us. Just fill in the ticket with your questions at our Support Center and send it to us. We will do our best to deal with your problem as soon as possible. We are always happy to help.
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