Live Chat
  • One stop service: solve all your problems
  • Orders Tracking and shipped out notification
  • More campaigns, even more discounts!
  • Need help before making an order?
  • Chat with us in real-time.
  • For Aftersale issues, just submit a ticket. We will reply within 24 hours.
  • Multi-language service
  • 24/7 support available
Hi! Log Out Log In SIGN UP
Home > How To > Solve EasyCast display dongle 5 common problems
Solve EasyCast display dongle 5 common problems

Solve EasyCast display dongle 5 common problems

By  Adeline Belluz 2018-02-03 7099 6

What to do if you fail to connect the EasyCast display dongle to your device? Why the display shows "No signal" after connect the dongle successfully? What's the password of EasyCast? Here are the answers for these questions!

EasyCast OTA WiFi display dongle

The OTA WiFi display dongle supports wireless router with WPS function (WiFi Protected Setup). The WPS enable router has a digital PIN for network connection, which lets you connect to the network though you don't know the network name and password.

The PIN number is labeled at the bottom of the router. If the label is lost, you can find the WPS PIN number at WPS configuration page on your router.

The password will show on the screen once you have connected the dongle to the display. If you have problems on connection, you can refer to Anycast M2 Dongle Guide | Connect any phone to your TV or read the EasyCast OTA display dongle English user manual.

First of all, make sure that you have connected the dongle to your device successfully.

EasyCast OTA WiFi display dongle connection guide

Then check if the power indicator:

The indicator lights up: the TV dongle is fine, please check if your TV's signal if all right.

The indicator doesn't light up: maybe because of insufficient power supply. Try using an external 5V/1A USB adapter instead of TV USB port to provide stable power (her is a post tell you how to use the dongle with external adapter), and make sure the USB power can supply over 500mA power.

Make sure that you purchased 2.4G + 5G WIFI version instead of 2.4G WIFI only. Certainly, you cannot use 5G internet with EasyCast 2.4G WIFI display dongle.

If you purchased 2.4G + 5G WIFI version, press the switch key for 5 seconds to change between 2.4G and 5G:

reset button on EasyCast OTA WiFi display dongle

Your phone hasn't connected successfully. Open the browser and visit to set the WIFI.

For Gearbest customers: If you've purchased EasyCast display dongle from us and still have problem, please do not hesitate to get in touch with us. Just fill in the ticket with your questions at our Support Center and send it to us. We will do our best to deal with your problem as soon as possible.

 You may also want to read:
 Tech lowdown: how do I use Miracast correctly?
 EasyCast OTA Display Dongle User Manual in English
 Anycast M2 Dongle Guide | Connect any phone to your TV


Extensive Product Selection

● Over 110,000 products

● 18 different categories

● 11 local warehosues

● Multiple top brands

Convenient Payment

● Global payment options: Visa, MasterCard, American Express

● PayPal, Western Union and bank transfer are accepted

● Boleto Bancario via Ebanx (for Brazil)

Prompt Shipping

● Unregistered air mail

● Registered air mail

● Priority line

● Expedited shipping

Dedicated After-sales Service

● 45 day money back guarantee

● 365 day free repair warranty

● 7 day Dead on Arrival guarantee (DOA)

Prev article:Troubleshoot Bluboo Picasso smartphone camera problems

Next article:How to charge your mobile phone faster and safer